Our Tourism Commitment
& Tiaki Promise

Our Tourism Commitment & Tiaki Promise

Our Commitment to Tourism New Zealand

Manaakitanga – Providing a New Zealand Experience

Manaakitanga is the Māori word for Hospitality and Kindness. We at The Rees value the importance of Manaakitanga to Māori and everything we do for our guests and visitors to New Zealand and at our hotel.

Our team strives to welcome and show respect, generosity, and caring for others which is central to our customer service standards of SERVE – Service, Exceed, Respect, and Excellence.

Kaitiakitanga – Guardians of what makes New Zealand special

Kaitiakitanga is the Māori word for guardianship, protection, and preservation. As a team and company, our ongoing commitment to the environment and sustainability is evident in the several projects we engage in and is supported by our Mission Statement. Our priorities for our local community continue to embed a culture of adding value to leave something better for those who follow.

Tiaki Principles

The Tiaki Promise is a commitment to care for New Zealand, for now and for future generations.

“The Rees team have consciously focussed on being responsible operators through leaving a “light footprint” through many staff-initiated actions that both reduce the impact on the natural environment and preserve it”, Mark Rose, CEO.

Former company Director, Mike Pohio talks about the importance of Māori Values in our business.
The Rees Sustainability Commitments