Frequently
Asked Questions

Hello, How Can We Help?

Welcome to The Rees Hotel’s FAQ page, where you’ll find answers to commonly asked questions about our facilities, amenities, and services.

If you can’t find the information you’re looking for, please don’t hesitate to contact us by phone, email, or through our online chat service.

We’re here to assist you in any way we can.

Some of our Commonly Asked Questions

How far is The Rees Hotel from Queenstown Airport?

The Rees Hotel is approximately a 10-minute drive from Queenstown Airport.

Do you provide airport shuttle services?

Yes, we offer airport shuttle services for guests. Please contact us in advance to arrange your transfer.

Is parking available at The Rees Hotel?

Complimentary undercover parking is available for guests at The Rees Hotel.

What amenities are offered in the rooms?

Our rooms are equipped with a range of amenities, including luxury bedding, flat-screen TVs, minibars, and complimentary Wi-Fi.

Does The Rees Hotel offer pet-friendly accommodation?

Unfortunately, we do not allow pets at The Rees Hotel, with the exception of service animals.

Are there dining options available on-site?

Yes, The Rees Hotel offers dining options at True South Dining Room and Bordeau Lounge Bar.

What recreational activities are available at or near the hotel?

Guests can enjoy various recreational activities, including access to our private beach, fitness centre, and nearby hiking trails.

Does The Rees Hotel offer event or conference facilities?

Yes, The Rees Hotel offers event and conference facilities, including meeting rooms and banquet spaces.

Are there any special packages or promotions available?

We regularly offer special packages and promotions. Please check our website or contact us directly for the latest offers.

How can I modify or cancel my reservation at The Rees Hotel?

You can modify or cancel your reservation by contacting our reservations team.

email. reservations@therees.co.nz

tel. +64 3 450 1100

Are there any nearby attractions or landmarks worth visiting?

The Rees Hotel is conveniently located near most of the popular Queenstown attractions such as Lake Wakatipu, Skyline Queenstown, the TSS Earnslaw and the Remarkables Mountain Range.

Our friendly concierge team will be delighted to assist you in planning your itinerary and recommending must-visit attractions during your stay. Whether you’re seeking adrenaline-pumping adventures or serene sightseeing experiences, we’re here to ensure you make the most of your time in Queenstown.

Can I request for additional amenities or services during my stay?

Yes, guests can request additional amenities or services during their stay. Please inform our staff of your requirements.

How do I contact The Rees Hotel’s customer service team for further assistance?

You can contact The Rees Hotel’s customer service team by phone, email, through our contact form, by using the online chat portal.