Thanks so much for the hospitality. ¬†My girlfriend and I had an awesome time and the staff out there were great!! ¬†So helpful and friendly, made the stay absolutely amazing
Christopher Spring 05/13Vancouver 2010 Olympianwww.bobteamspring.com
We had a wonderful time thank you. ¬† All of the staff we spoke to were extremely kind and courteous. ¬†I would especially like to thank Mel who advised us on different excursions and we missed saying good bye to.We look forward to visiting again sometime and will definitely recommend The Rees to our family and friends.
Pina Schiavon 04/13
Now that we have returned home, our stay at the Rees is just a very happy memory. The staff were all very pleasant, cheerful and extremely helpful in assisting us when chosing local attractions, which surprisingly we survived. The room was wonderful but a small point – could you improve the view!
Charles Horton 04/13
I would like to thank you, as well, for a wonderful stay in your hotel. ¬†I thought your front desk staff was wonderful in the way they worked to accommodate us so that we did not have to change rooms during our stay, as we were originally told. ¬†Your customer service was outstanding. ¬†We also enjoyed your restaurant and thought the food was very good. ¬†Your staff was very friendly and courteous while remaining very professional. ¬†Kudos to Meg, I believe that is her name, the¬†concierge who was so knowledgeable about all the different experiences that Queenstown had to offer.The apartment we stayed in provided comfortable beds and sufficient amenities. ¬†The large balcony was lovely to have, as were the washer and dryer. ¬†Thank you again for your terrific customer service.
Regards,Debra and Stephen Sherman 04/13
We would like to thank you for making our stay in Queenstown extremely enjoyable! The service was impeccable, the apartment was very luxurious and you topped it off by upgrading us to the lake suite which was greatly appreciated. We also thought the option of taking a water taxi to town was a special experience!After staying in a different place on Tuesday in Queenstown and being very disappointed, our stay at The Rees was refreshing and we will not hesitate to book with you next time we venture to Queenstown!
Kind regards,Chloe and James 04/13
Thank you for my stay there. The room was lovely and quiet and the room service food delicious.
Many thanks,Ezzie Smith 04/13
We had a lovely stay at the Rees. ¬†Our apartment was very nice, really wonderfully fitted out with everything we could possibly need. ¬†It was a cozy spot after all our daily adventures. Loved the heated floors in the bath and kitchen!I would like to especially thank the concierge, Mel, who helped us maximize our adventures in Queenstown, arranging everything for us with no advance notice- we simply walked in, and she booked us for activities that same day. ¬†Couldn’t have done it without her!Thanks again, and I hope our travels will bring us back to Queenstown in the near future.
Best,¬†Cecily Young-Ruble 04/13
My partner and I thoroughly enjoyed our stay at The Rees. We were very impressed by the staff, particularly the lady on front desk who welcomed us, (we arrived at 8.30am following an early flight) allowed us to use the gym facilities to freshen up, arranged for us to use the courtesy bus and stored our luggage in a friendly manner with minimum fuss.¬†We enjoyed a lovely meal at the hotel restaurant and enjoyed a nice glass of NZ wine on the balcony in our room. All in all a wonderful experience and we would have no hesitation in staying again and recommending to others.
Simon Browne 04/13
We thoroughly enjoyed our stay in Queenstown and at The Rees Hotel.And extra thanks goes out to your head concierge (Mel I think) for organizing our tours.We will definitely be back!
Thanks Luba, a great experience as always!Look forward to coming back
Thanks and best regards
Rob Cameron 04/13
Invivo Wines New Zealand
I posted reviews on Facebook for your fabulous resturant at the Rees and will be doing similar for our stay at the hotel.. We had a fabulous experience
We really had a fabulous time at The Rees. The service was impeccable and we felt valued as guests. The room was wonderful, and everything was as we expected. We will most certainly be back!
Stacey Roberts 04/13
Suncoast Times editor
It was brilliant! Room was sensational and spotless!!! ¬†The food , breakfast and dinner, concierge, staff and views is all we could imagine plus more, cheers and thank you
Grantley W ¬†Stevens FCA 04/13
We had amazing time, love the room and enjoyed the view.I will definitely recommend your property to our clients and pass your details to our team.
Honey Sentosa Travbiz l Business Development Manager 04/12
Absolutely first class. So impressed with all the staff we dealt with. From the young lady who booked us in. My brother and I were referred to you by ¬†Chris Dore our fishing guide and certainly when I return to Queenstown we will be staying with you. Thank you for upgrading us . What a fantastic view and facility.
Cheers Maurice 04/13
We had a fabulous stay, ¬†as did my friends. I found your team to be very attentive and service driven and I would have no hesitation in recommending my clients to stay at The Rees in future.
Many thanks, Jo 03/13
We enjoyed our stay at The Rees immensely and I have passed on my comments to the staff here in the office of the great location and friendliness of the staff we encountered during our week. ¬†I will have no hesitation in using The Rees for our clients.Many Thanks for making our stay in Queenstown a memorable one.
Travel Consultant& Wedding SpecialistBon Voyage Cruises & Travel¬†8A Cleveland Road¬†P O Box 37126¬†Parnell, Auckland¬†New Zealand
We THOROUGHLY enjoyed our stay at The Rees.From the moment we checked in we were given excellent service.We would especially like to mention Silvia who went to a lot of trouble to arrange a takeaway picnic platter For us to take to Pat Benatar. The free shuttle service and your drivers were also excellent.We also were extremely pleased with our room upgrade – Room 7111 suite.The room and the view from the balcony were amazing.We didn’t want to leave!We will definitely be returning to your lovely hotel.
Angela Sinclair & Ken Ward 03/13
I would like to say that our stay in Queenstown, and the Rees was as near to perfect as it could be. Our whole trip to New Zealand was indeed the same. I would like to thank you and your staff for helping to make our trip thus.
Steven Oliver 03/13
Our stay was excellent. ¬†I can’t remember a more enjoyable experience! ¬†All of you made our stay ¬†very memorable. ¬†Give my best to Daniel, Richard, and Patrick and thank them for me. If you get to the Michigan let me know.
Your place was wonderful. Great location, excellent views, superlative service from the few staff that I interacted with. The shower was excellent and the beds and pillows extra comfy.I was having a night off after a summer of guiding fly fishers and couldn‚Äôt be happier with my stay. I will be back each summer and will recommend you to others.¬†Thanks for making my evening away from work an enjoyable and relaxed experience. To think that I only found you by chance on Wotif!
Antony Boliancu 03/13
The setting of your Hotel is obviously stunning but a view alone does not guarantee an enjoyable stay. However, I thoroughly enjoyed my stay because everything seemed just right: first class, efficient and friendly service; ¬†excellent facilities in the apartment and the Hotel; and a superb restaurant. I am unlikely to ever stay in a hotel with a better view and greater comfort.My thanks to all your staff.
Hazel Tetlaw 03/13
We had a great time and enjoyed your hotel.If we come back to Queenstown, we will come to see you.The views from 3111 were brilliant.
Thanks¬†Peter and Shirley 03/13
OUR ENTIRE STAY WAS MAGNIFICENT.YOUR STAFF AND FACILITIES ADDED IMMESURABLY TO OUR ENJOYMENT AND WE WILL BACK SOON.¬†PROBABLY NO LATER THAN MAYTHANKS A MILLION FOR ALL THAT YOU HAVE DONE FOR US.¬†WE ENJOYED EVERYTHING SO MUCH THAT WE HAVE PURCHASED UNIT 411/2
ALFRED BEARMAN 03/13
Thank you for having us!We will get that account paid asap.We have enjoyed our time with you for 2 years now and initially I heard about your quality accommodation and event centre via friends and current parents from your area. Word of mouth is such a strong advertising tool!
Be in touch next year!
Thanks for your email and can I say that the only feedback we can give is that everything was fabulous!Really the logistics all went so smoothly, thanks to your organisation, and everyone without fail commented how good the hotel was as well as all the other activities. The satff without exception were so helpful and pleasant.We wish you all the best back in the UK. I bet you’ll be missed at The Rees.
Many, many thanks
Our stay at the Rees was amazing, we didn‚Äôt want to leave! Everything from the room, to the service and the hopper bus into Queenstown was excellent. Thank you for a wonderful couple of days.
Christine Carter 02/13
We thought the location, view, apartment itself, attention to every detail and the efficient and friendly service was outstanding. I wouldn’t consider staying anywhere else in Queenstown….ever!¬†Thanks a lot.
Graham and Judy Brown 02/13
No bull… The most polite and friendly staff of any hotel I have ever stayed at.
Martin Brennan, Area Manager 02/13
Business Banking, MMS (Massey) PG Dip FBINZ Westpac New Zealand
Thanks for everything, our stay was most pleasant, one of the best through out our month travel.
Five star service. Thanks
JF Lavallee 02/13
Our stay at Rees was fabulous. Me and my family loved it. Rooms were very nice. Only drawback was room was not lake view. But that was only choice available when I booked. So not a hotel fault.
At Concierge Doug and Mel were too helpful. I never met such concierge. They were really good.
It‚Äôs a beautiful hotel and try to maintain it the way it is for long time. I would force my friends and family to stay here only if visiting Queenstown.
Ashish Dangayach 02/13
COLORJEWELS/ GEMS TRADING CO
Thank you very much for the warm hospitality & welcome provided by the Rees hotel management team, we really have a great time staying at The Rees Hotel, it’s because of that, we have a very good impression about Queenstown, NZ. And peoples there are very friendly and nice, we sincerely wishing The Rees Hotel can serve not just simply a hotel, but also the image of representing the Queenstown of NZ in the nearly future. We all loved & enjoyed staying there and definitely will come back and stay there once again for longer, thank you!
Have a great day!
From the Desk of
Romeo M. Lau I Moonheart of Shanghai I 02/13
Our stay at the Rees was wonderful. We thoroughly enjoyed the apartment, the view and the lovely meals. Thank you for making our stay a memorable one.
Jeanette and Norman Fullwood 02/13
The Rees is an excellent hotel and we enjoyed our (too brief) stay. Mel at the concierge desk was especially helpful but every staff member we encountered was first rate. Thanks for a great stay. We would happily recommend your hotel.
Glenn Stephens 02/13
We thoroughly enjoyed our stay at The Rees Hotel, it couldn’t have been any better. Our rooms were beautifully decorated, the view amazing, the service top notch, no complaints at all, only compliments. We have already told friends and family about our wonderful holiday in New Zealand and have highly recommended The Rees.
A very memorable 30th wedding anniversary.
Susan & Greg Hancock 02/13
Excellent stay thank you, as good as last years visit. We appreciate the few basics in the room to get us going, tea coffee milk, even the washing powder is useful
My family and I have a great time in your luxury apartment and could not ask for more.
How we wish we could stay longer but our children have work commitments.
It was a rather exceptionally valuable moments to have an exclusive time with our children even for a few days.
We shall be back in your hotel again in the future.
Thank you and regards,
Elena and family 02/13
Just wanted to say that every aspect of our stay was excellent form the wonderful room to the excellent food and especially the wonderful friendliness and service provided by all your staff ‚Äď thank you ‚Äď we will be warmly recommending out hotel to anyone looking for somewhere to stay in beautiful Queenstown
Robyn Dixon 02/13
We really enjoyed our stay at the Rees, it was our 2nd stay having spent a couple of nights with you in July 2011. We were pleased to see that the standard of the Apartments had not changed, they have been beautifully maintained and cleaned. All the staff we came in contact with were friendly and helpful and the location is fabulous!! We have no hesitation in strongly recommending you to our family and friends and are already looking forward to returning to Queenstown.
Karen McComb 01/13
Wow – thankyou so much for the stunning room you have allocated to me!!
Don was extremely impressed with our arrival process and not having to check-in – you, Ben and Edward made a fantastic first impression – thankyou!
Naomi Fahey / General Manager
Malcolm Total Logistics 01/13
Edward – we enjoyed our stay at the Rees enormously. Our apartment was exactly what we hoped for. Just a shame about the weather….but you can’t do much about that! Especial thanks to you concierge Patrick who was a real star – he patiently and charmingly booked us in for some excellent trips. If we ever come to Queenstown again, we would stay with you.
with good wishes
Jonathan Evans 01/13
We were delighted with our apartment during our stay which was very comfortable and well equipped with a fantastic view of the lake. There was a great selection of food for breakfast. All staff were incredibly helpful and polite. We used the shuttle bus to town which proved to be very valuable. We would thoroughly recommend staying at The Rees and hope to stay with you again some time in the future.
With our kind regards
Mr & Mrs Ross 01/13
hello and thanks for such a great stay. we look foward to coming back and staying at the rees again. The staff were amazing and also the cleaners were great. BEST LAKE VIEWS FROM ROOM. overall our stay was a 10/10
ps. ben from front desk was very hospitable and made us feel very welcome, top bloke he is:):):)
cheers ara and sevan tachjian 01/13
We loved our stay and when we couldn’t get down to Milford for the rest of the trip you made it easy for us to stay longer. Your service, location, customer service was amazing we will be sure to stay again and recommend to others.
Kirsty Meekins 01/13
Dear Rees Team,
My wife and I sincerely thank the entire team for making our stay in Queenstown wonderful!
From the very beginning whilst checking in, Daniel who showed us to our room was extremely friendly and helpful with all details, it was great talking with him and we felt very welcome. Post our check-in, Patrick helped us immensely with booking of certain last minute activities and his recommendation of us taking the ZipTrek adventures was superb. Mil at the concierge was more than helpful with regards to Indian Restaurants and booking certain other activities plus arranging for transport to town centre. Many thanks to Mo & Nelson from the reception for attending to our queries or requests, special thanks to Ben for suggesting we try out Winnies Pizza – they were great! We wish to thank the chef and staff at the restaurant for providing us with vegetarian options both during dinner and breakfast.
The room was absolutely fantastic, the hotel property was supremely well maintained and navigating through was more than easy. We applaud the internet facility that is given to guests both in the room and the reception. Everything about our stay in Queenstown was great (excepting the weather at times which nobody could control) and a large part of the thanks goes to The Rees hotel & team.
You can be rest assured we will be staying with The Rees the next time we travel to Queenstown and we shall strongly be recommending this hotel to our friends and colleagues travelling to NZ.
We wish to thank our travel agent Experience New Zealand Travel for strongly suggesting that we stay at the Rees and if not for them, we might have been staying elsewhere.
Many thanks once again and we look forward to visiting again!
Vrunda & Harsh 01/13
Our stay was great, everything went really well, you could not have done a better job.
National G. Trade Graphics Administrator
Tel +61 2 8336 8200
Booked The Rees for Christmas Eve & Christmas Day before touring the south island. Loved it so much that we decided to go back for New Year. Had a 2 bedroom lake view apartment and it was fantastic, stunning views, good facilities, really helpful staff, amazing setting and everything that we needed. Will definitely return and can highly recommend it. Thanks to everyone there.
Everything about our stay at The Rees (four nights in total) was perfect.
We will certainly recommend your hotel to anyone we know who intends to visit Queenstown.
We thoroughly enjoyed every aspect of our stay at the Rees.
We appreciated the exceptional service provided by Jerry in the breakfast room and Patrick at the concierge desk.
We are planning on returning when my son graduates from the University of Canterbury. Hopefully in two years.
Please convey my thoughts and appreciation to Mark as well. The Sasso restaurant was excellent.
Your staff was impeccable during our stay.
We have told many friends already.
Happy New Year.
Mike and Michele Ming 12/12
My husband and I stayed at the Rees last year and fell in love with your bath products, especially the bath “tea” bags and the Central Otago lavender bath wash. Is it possible to buy these and, if so, what would it cost to ship to the USA? If you can’t ship the products, can you tell me where I can possibly buy them?
We really enjoyed our visit to New Zealand and the Rees was our favorite hotel (more like a home). We hope to visit again.
Thank you for your help.
Frisco, TX USA 12/12
HI from rainy Dunedin
Thanks for your note and I had a blissful stay at the Rees for 2 nights.
Staff were absolutely helpful, friendly and resourceful.
My room was comfortable with a balcony overseeing the lake and I did enjoy my walk/run along the lake.
True South Restaurant was excellent! Good food, good wine, good view and good service! Nothing more to expect.
I would like to go back to Queenstown again and I would definitely want to stay at the Rees again.
Happy New Year,
My partner and I shared the three bedroom executive apartment with my sister and her family during the Christmas week. We absolutely loved our time there and would definitely recommend The Rees to everyone.
The views from our apartment were spectacular, the apartment was large enough for the six of us (we particularly valued the three separate bathrooms!) and tastefully decorated and appointed. The location was also perfect – close enough to walk or drive into town but far enough away to feel like we removed from the noisiness and busyness of the town.
All of the staff were fantastic – helpful, lovely and friendly. This was from the ladies who cleaned our room, the Austrian waitress at xmas dinner and from Patrick, Ben and Tracy at the front desks who helped us organise excursions, bike hire and our checkout and flight check ins.
The Xmas dinner was beautiful and was exactly what we had hoped for – it was a particularly tough year for us as we lost both our parents in the past year and missed them sharing the Christmas season with us for the first time. We chose Queenstown and The Rees to get away somewhere special and it was perfect. The Universe gave us brilliant weather also!
The only small suggestions are: perhaps a tv in the third bedroom (for teenagers who prefer being in their own room)and a cutting board for the kitchen (there may have been one but we couldn’t find it).
Thank you again for helping make our Xmas week a very memorable one. On behalf of my family and I we wish you and the team there a successful 2013 – keep up the great work.
Sharon Stott 12/12
Everyone on the staff was friendly and professional, but I would like to especially commend Ben, who was at the desk when we checked in and who I saw again when we were leaving. He was delightful, gave us maps and recommendations and seemed genuinely delighted when I told him how much we enjoyed our time in Queenstown. Please thank him again for us.
Laurie Shanks 12/12
We just want to take time to thank you and your team for our wonderful stay at the Rees.
To be greeted by you online before we even landed was just wonderful. It was like coming home. Thanks for taking the time and effort to do so. And to see you again when we checked in and before we left for Singapore, it was just great! You and your team ave made our stay memorable and as beautiful as the stay we had the last time, 3 years ago. Eating our cooked dinner on the front porch facing the lake was just magical. It was just really really beautiful. Everytime when I am stressed in Singapore or anywhere else, I will close my eyes and let the beautiful view of Lake Wakatipu take over to destress me!
Anyway, thanks for being so warm and welcoming and for making guests like us feel so great and relaxed and wonderful. Oh, thank the lady who booked the Star Gazing at lake Tekapo and the Glazier explorer. The star gazing was magical. It was a cold night but the sky was simply magical with all the bright twinkling stars. The glazier experience was not as interesting. Anyway, please thank her for us for doing the booking for us. It is nice of Rees for providing us such a service.
Once again, thank you and may God bless you with a wonderful year ahead. See you in Singapore. Call me. Be my guest this time when you come into Singapore.
mrs ng 12/12
We enjoyed our stay very much.
All the staff were very helpful, but Ben in particular, was extremely generous in organising around our requirements, and giving advice on Restaurants for our Anniversary ‚Äď made it especially enjoyable !
Kathy and Graeme French 12/12
We found the staff at the hotel very helpful. We had a problem with our trip to Milford Sound and your staff – in particular Patrick and Mark were amazing. In fact, we would like you to thank Patrick on our behalf for sorting out the transfer of the trip to Doubtful Sound.
We got back from the trip earlier today and had an amazing time.
Thank you once again for helping us
We loved staying at the Rees and will be putting our review on Trip Advisor within the next couple of days (under ‘janettags’).
We felt well looked after, especially when a room upgrade was arranged on our second visit at minimal additional cost. You certainly have a lovely property there – obviously the view is fabulous but the decor and the attention to detail are also second to none.
Our return visit to Queenstown is already being discussed and Rees will be top of our list for a place to stay.
Best wishes for Christmas and the New Year
Helen Gunning-Stevenson 12/12
We had a great stay and could not fault anything. The room was great,the restaurant fantastic and the staff so helpful,and friendly
Wonderful value for money.
We will highly recommend to family and friends in Melbourne.
We had a great time at The Rees.
The bedding was so great that we would like to know the size and reference of the bed.
Is it a king or super king?
Fabrice Delaunay 12/12
Tiaki Voyage (www.tiakivoyage.co.nz)
We had the most fantastic here¬† time in new zealand holiday for my daughter and partner to remember for a long time and our last 4 nights at the Rees was just the icing on the cake . I have a son and his partner want to repeat the same trip as we have done next year so we well choose the Rees again as the apartment we just lovely and fabulous views and so comfortable and like my daughter my son likes all the adventures queenstown has to offer. Well done the Rees for the most enjoyable stay and well done new Zealand tourism everything is so well organised where ever you go.
regard Beverly Williams 11/12
We absolutely loved the hotel and the welcome we had from Ben at reception was one of the best my husband and I have received, he was very professional and friendly with lots of information and just very nice, please thank him again for us.
The Hotel stay was beautiful, it was our first time to Queenstown and so we had no idea what to expect, but the room and our view was breathtaking….thank you so much for everything, we had a wonderful time and I will be recommending this hotel to all my friends and colleagues.
Pamela Gomez 11/12
Thank you for all your help this morning and we loved the Jet experience. I’m very grateful for your kind offer in organising Patrick to deliver us to the airport as well! Our flight was somewhat rocky taking off – but all adding to the sense of adventure…
We really enjoyed our stay at the Rees and without a doubt will come back next time we are in Queenstown (which hopefully will be in the near future!). Also – the Vudu cafe coffee was amazing – so happy we were able to squeeze that in.
You made our stay amazing!
Roanna & Julian 11/12
Both myself and Rebecca very much enjoyed our stay there. We Have already recommended you to a few of our friends looking to go to Queenstown next year.
We would like to pass on a thanks to Patrick. He was very helpful with any questions we had and was just very nice to talk to and happy. We had some very good talks and he just made us feel welcome.
Thankyou for the time we spend there we certainly loved it and look forward to planning our next trip in a few years time.
Simon Normington 11/12
We absolutely loved the hotel and the welcome we had from Ben at reception was one of the best my husband and I have received, he was very professional and friendly with lots of information and just very nice, please thank him again for us.
The Hotel stay was beautiful, it was our first time to Queenstown and so we had no idea what to expect, but the room and our view was breathtaking….thank you so much for everything, we had a wonderful time and I will be recommending this hotel to all my friends and colleagues.
Pamela Gomez 11/12
I have a group to THE REES on 16th-17th Nov.our guests told us that your hotel give them the most wonderful time in newzealand and they love your hotel best. thank you for your comming to china to show this wonderful hotel to us .
let’s keep in touch
KELLY FENG 11/12
CHINA MERCHANTS INTERNATIONAL TRAVEL(SHENZHEN)CO.,LTD
We had a fantastic time thanks. The apartment was great, as was the service. We will be recommending you to friends.
Sarah Robinson 11/12
My wife and I are experienced International Travellers and in NZ.
I can say without hesitation that the Rees was an outstanding Hotel in which to stay . Site, position, room and facilities with also excellent parking were just perfect as I have remarked to several friends already . Your reception staff on booking ‚Äď Luba- and at the desk on arrival ‚Äď Ben ‚Äď were particularly helpful and a credit.
The Ress will be recommended to others by us
Hylton LeGrice 11/12
Dr Hylton LeGrice CNZM, OBE, FRCS.
Beautiful, clean, comfortable hotel with outstanding staff!
Meredith Hutchins 11/12
Our stay at The Rees was great. The view from our room was amazing. The room was very comfortable. Also thanks for the card and lollies on our arrival. Our honeymoon will be a memorable event it tops off our beautiful wedding. We will certainly recommend your facility and Queenstown to our friends. Just one thing might be handy a cover for food for use in microwave.
Thanks Noel and Barb Walsh 11/12
Many thanks for an excellent 8 days at the Rees. Cathie and I, as well as the four other couples in our Travellers Trophy Group all enjoyed ourselves immensely.
Please thanks your GM Mark and the team at the Rees.
Robert Wilson 11/12
Wilson Transformer Company Pty Ltd
I have nothing but great things to say about the way were looked after.
All the staff are a credit to you your company but I would like to make special mention about Tracy who looked after us when we checked in. We found her to be always smiling and cheerful and willing to go ‚Äúthe extra yard‚ÄĚ. I know she is only new and I think you have a great asset in her.
We would always recommend ‚ÄúThe Rees‚ÄĚ to anyone staying in Queenstown.
Stephen Marley 11/12
Advanced Industrial Products (NSW)
We had a lovely trip – really enjoyed our time at the Rees – I have recommended it to my Mum – who is going to book this week. The room was great and the service faultless.
Marianne Bray 10/12
We immensely enjoyed our stay at The Reese. The staff were very professional and helpful and made sure that every moment of our stay was supremely comfortable. A special mention should be made about Yuki and Chuck.
I highly recommend The Rees for all types of visitors and look forward to staying here on my next trip to Queenstown.
We had a wonderful time at The Rees Hotel, with service being fanstatic from every staff member. The lake view appartment was very comfortable and modern, with stunning views.
We particulary apreciated the friendly and prompt assistance we received after our flight was cancelled and we needed to stay another night at short notice.
Thank you once again.
Joel & Joanne Schmidt 09/12
Thank you for your email re a little stone found in our room after our stay.¬† I have lost a stone out of my heart on a chain that I was wearing while in Queenstown.¬† Could you please post it on to me at¬†¬†¬† :¬† 6 XXXXXXXXXXX. Thank you so much – you obviously do a real good clean¬† of your rooms when guests leave, I commend you for your thorough cleaning and care taken in keeping The Rees a lovely place to stay.¬† We certainly would recommend it to our friends and travel agent.
Mavis Cornfoot 09/12
We did enjoy our stay at your hotel very much, in fact we believe that it was the best hotel we stayed at during our recent visit to NZ. The facilities were excellent and the staff outstanding.
I really enjoyed the whole stay at The Rees, not only the facility, but also the service and friendly staff.
Most importantly, so great to meet the Rees team – Mel, Roman, Paivi, Mo, of course and you, as I said you guys are the best in NZ hotel industry.
Thank you for all the arrangement, keep in touch and hope to see you all again soon!
Thanks/ Vivian 09/12
Vivian Wang | Asia Operations Manager| Southern World New Zealand
My partner, Ian and I would like to say that we had such a fabulous experience staying at The Rees Hotel in Queenstown. You were so nice and efficient with your job. Also thank you to¬† the staff (can’t remember her name) at the reception who was so nice as well. The room was fabulous and clean. The foods we had in the Rees restaurant were appetizing and actually yummy. The staff there were also very good.¬†¬† We will remember this good experience forever. Luba, your accent is the kind of cool
Finally, 10 out of 10 score we give the Rees in all aspects. This is not over the top. It was really good. The smile from you guys made us happy and impressed. We thank you you all again.
Wichan and Ian 09/12
On behalf of our entire family I want to express our heartfelt thanks to you and the team for what was a wonderful break, made all the more pleasurable by everyone at The Rees.
As other guests may have expressed, the property itself is stunning and we found the room itself faultless ‚Äď from the first impressions down to the finest detail. In fact our children wanted to move in (and truth be told we all could) !! The food at True South was incredible.
A stunning property is however only one element of an outstanding hotel. At this point I must make comment about the staff at The Rees and hope that you will share my feedback with hotel management and the owners in addition to commending the individuals mentioned below.
Coming from a family that travels extensively around the world (my wife and I were also in the tourism industry for many years), we have had the pleasure of staying in a number of leading properties ‚Äď and also ones that failed to live up to expectations. We have found that regardless of architecture, brand, location or reputation your stay in a property is almost entirely guided by the staff ‚Äď their attitude, competence and service mentality.
The team at The Rees should be commended, applauded and praised. We could not fault any individual and every interaction reinforced our impressions. The staff, being the face of the hotel, are a credit not only to the property but also to the industry in general. Nothing was too hard and everything was done with a smile. The owners and management should be aware they have a world class team of professionals without whom the hotel would not be the same. It is critical to ensure the team continue to be engaged and I‚Äôm hoping our feedback will inspire their continued efforts for others.
Particular highlights go to:
Yukitaka ‚Äď proactive service prior to arrival and whilst in-house. No request too difficult. Always diligent and focused (including hard at work at 10pm whilst my father and I were in the lobby having a glass of wine ‚Äď when no one was supervising him). He demonstrated genuine interest at all times and was a pleasure to deal with.
Ben ‚Äď amazing service from the moment he greeted us and helped with bags to the rooms. Always smiling, great interaction behind the desk and around the hotel. Again, he always showed genuine interest in our stay and wellbeing ‚Äď particularly when I was sick on our last night. Ben has very strong communication skills coupled with empathy and a commercial mind – in my opinion he has a very strong career ahead of him so it would be to your advantage to develop and retain him. A credit to both the hotel, the tourism industry and as an NZ host. Went above and beyond a number of times, a lovely guy.
Luba ‚Äď extremely warm, friendly and helpful ‚Äď and without any hint of arrogance or ego. So welcoming ‚Äď thanks Luba!
Mel ‚Äď a highly competent front of house manager with amazing local knowledge. Again, someone who went above and beyond in aiming to ensure our stay in Queenstown was memorable. Mel is passionate about hospitality and it shows.
Melanie ‚Äď our French room maid. Again, exceptionally friendly. My parents travel to France every year so needless to say my Mum and Melanie hit it off. To have such a friendly demeanour in her role is unique and the property should recognise that everyone, including cleaning staff made us feel welcome.
With the above in mind, it certainly would be our pleasure to call The Rees ‚Äúhome‚ÄĚ in Queenstown and look forward to our next stay. We hope to become regulars and with the service mentioned above, the decision to return is simple. Additionally, we will at every opportunity pass on our recommendations to all in our extensive networks and through forums such as TripAdvisor. Our only request would be to ensure you look after the staff because they all did such a wonderful job looking after us.
SYDNEY MELBOURNE BRISBANE
I was actually just saying to my girlfriend when we got back to Auckland this afternoon that I think you had the most genuinely friendly and helpful staff that I’ve ever encountered. Lots of places have very polite staff, but I really felt at the Rees that the few times we had to deal with any staff, from the concierge to the cleaners, that they were all very genuinely friendly. If I’m ever in Queenstown again, I’ll definitely be coming back to The Rees.
Thanks and best wishes,
Your staff were exceptional each time we had a query or had a problem to solve. In particular Lubo, Ben and Roman at reception were great.
Please pass on to them how pleased we were with our stay and their service.
It is nice to be able to have the opportunity to give you feedback, as we were very impressed.
The staff were very helpful, and friendly. Enjoyed the room service menu after a very exhausting third day on the ski fields, making the most of the skiing, of course. Very generous meals and full of flavour. The views are fabulous from this accommodation. Beds were super comfy slept like a log, no noise heard from other rooms, very sound proof.¬†¬† Very clean and modern. Would definitely stay here again, thank you so much.
Fibre Prospec-s Ltd 08/12
We were all delighted with our stay and thoroughly enjoyed it! Thank you.
I would like to make a special note of how fantastic Ben Sexton was. We often asked him for his advice and help and he always delivered with our tickets and restaurant bookings promptly. In addition, he was always friendly and well mannered – an asset to your hotel.
Director – Parity Consulting 08/12
We had a great time and we were really impressed with the hotel – great location, lovely atmosphere and really friendly and accommodating staff.
Waking up to such a gorgeous view every day wasn’t bad either!
I have got to say that, without exception, The Rees is the best maintained property I have ever stayed at. Look the rooms are great and Sharon and her team to a fantastic job in maintaining them, but you sort of expect that (sorry Sharon), however, the state of the building and grounds maintenance is exceptional. There wasn‚Äôt a single leaf on the roof of the lover buildings, there wasn‚Äôt a speck of mould or moss on the retaining wall, Sharon said the property is over 5 years old. It looks more like 6 months old. Brilliant job all round form your team inside and out.
Speaking of brilliant, dinner was superb.
As always, if there is anything else I can do to assist you in any way, please don‚Äôt hesitate to contact me directly.
Very best wishes
Health Pak 08/12
Not sure where to start but how about with a big thanks for our stay at your hotel last week?
From arrival to departure, all staff were outstanding. Friendly and attentive without being pushy. Even the maintenance guys were smiling and chatty.
The rooms are outstanding and it was a perfect setup for a family stay.
Here is an anecdote I wanted to share. We ordered a taxi one night and when it arrived the receptionist cam and opened the doors for us. The taxi driver told me that was standard at The Rees and he said it was definitely the best service in town. He then badmouthed some other hotels for lack of service and supposed 5 star ratings. We were cracking up.
So, fair to stay we loved your hotel. I also had a great holiday with the kids and got them skiing confidently within a week. It was so good to refresh and see the experience from a customer perspective again. As a result I‚Äôm more confident than ever we have an amazing product that I‚Äôm lucky enough to promote.
Cheers, Tim 08/12
Just to say I had a terrific stay at the Rees and have passed on a couple of brochures to work colleagues. The deal I was offered on the internet and the standard of facilities and service was outstanding. No complaints
Christine Westwood 08/12
Weekend Australian, WISH and The Deal magazines
We would like to thank you and your team for making my wife’s 30th birthday extravaganza a wonderful experience.
The accommodation was great, comfortable facilities, stunning views all topped off with a team who were always willing to help.
Thanks for making the whole experience brilliant.
Not only will we be back, but we’ll also highly recommend the Rees.
Take care and kind regards,
Mark & Leanne 08/12
I just wanted to drop you a quick email to say we had another outstanding stay the The Rees.
Travelling with 3 small children is always challenging but staying at the Rees just makes life that much easier.
Many thanks again
Feedback on our recent stay.
‚ÄĘ¬†¬†¬†¬†¬†¬† A pleasure to be escorted to the room and have all the systems and services explained
‚ÄĘ¬†¬†¬†¬†¬†¬† Fantastic bathroom and amenities
‚ÄĘ¬†¬†¬†¬†¬†¬† Exquisite outlook
‚ÄĘ¬†¬†¬†¬†¬†¬† Breakfast offering modest but perfect
‚ÄĘ¬†¬†¬†¬†¬†¬† Great location ‚Äď midway between town and airport
‚ÄĘ¬†¬†¬†¬†¬†¬† Bed and pillows perfect
All the best
Matthew Vickers | SIMPLY Security Ltd 08/12
We really enjoyed our stay at The Rees. Especially we would like to thank Ben and Chris helping us to plan our activities and Silvia for her hospitality at the restaurant.
Gerd & Georges Leser 08/12
Great place ‚Äď awesome tucker ‚Äď great service.
Real big thanks to Lizzy (events coordinator) who helped us out & even went shopping for me.
Greg C 08/12
I just wanted to say that we had a great time staying at the Rees. All the staff were extremely friendly and very helpful. I would like to make special mention of Ben (I think that was his name) he worked in reception on the Friday night of our stay and he plays rugby…he was really friendly and offered lots of information regarding skiing, hiring of gear etc.
The breakfast food was great and the rooms lovely..we would definitely stay next time we come to Queenstown.
We had a wonderful stay in a beautiful 2 bdrm apt at the Rees. The rooms were very well appointed and comfortable with a fantastic view. Your service was impeccable and True South was a great place for dinner. Overall, a wonderful stay in Queenstown and your hotel made it extra special.
Barbara Friedland 08/12
We had a fabulous time in Queenstown and enjoyed our stay at the Rees. We may be returning next year and will definitely consider staying at the Rees again.
Can you provide the name/make of the mattress we slept on – we were in room 1101.
Dean and Leeanne Wigmore 08/12
My wife and I were very impressed by the friendly and efficient service provided by the staff at your fine hotel. The room and facilities were first class as well.
I will book another stay with you, possibly next ski season.
Paul Blanch 08/12
My stay at the Rees was amazing, I have no complaints and would highly recommend it to others. The staff were really friendly and always on hand to help.
I‚Äôll definitely be staying on my next visit to Queenstown.
Luba and Roman were amazing, great service every one was friendly and helpful, I sell your product regularly and will be sure to inform the rest of my team about my fantastic trip.
Danile Massingham 07/12
We had a marvellous time in what is a terrific property.
We look forward too staying with you again in the future
We come to Queenstown once or twice annually and normally stay at the Peppers Beacon but on this trip our travel planner suggested The Rees. We were very glad for the recommendation and must commend the hotel on its exacting standards. Our only comment is that there was no bathtub in our suite. Perhaps, we shouldn‚Äôt take that for granted and request in advance the next time.
We will definitely be back at The Rees and wish you the success you deserve!
With kind regards,
The Al-Junied Family 07/12
Just to let you know that we received Gilbert’s watch today at Hotel de Brett.
We can’t thank you enough for organising this for us and finding the watch which has great sentimental value!
You have been amazing in a stressful situation that thankfully resulted in very happy ending because of your customer care!
Our stay with you was fabulous and we will definitely be back!
Once again, thank you for your excellent service!
Belinda Halcrow 07/12
You run a tremendous operation and I will highly recommend your hotel to my colleagues who plan to visit Queenstown.¬† Your staff is also very friendly, helpful and professional!!
Thanks again for everything!
Dear Roman thank you kindly we had a fantastic stay it is a great place you operate very nice thanks from the Burtenshaws,
Dale Burtenshaw 07/12
General Manager ‚Äď Infrastructure
Qatar and Bahrain
We absolutely loved our stay at The Rees ‚Äď the staff were so helpful and friendly.¬† We had a delay in arriving in Queenstown and ended up spending a night in Christchurch ‚Äď I really appreciated the staff taking delivery and storing in our apartment the groceries I had organised on-line beforehand.¬† I couldn‚Äôt fault anything in the apartment and, if I had to make one suggestion, it would be to have sharper knives for food prep only ‚Äď ours were really blunt and hard to use.¬† Apart from that, our experience was wonderful ‚Äď many thanks.
Leah Howells 07/12
Appreciate you dropping us a line, completely in line with my expectations from your very high standard of service!
We had a truly wonderful stay at the Rees, and appreciated the advice about where to ski/eat.¬† The standard of the apartment was very high and was a very comfortable base for our week in Queenstown.¬† All of the staff were very friendly and couldn‚Äôt be more helpful so thank you to all the team at Rees!
The only improvement I could possibly think of is to have a drying room facility in the carpark for the ski boots.
David, Yvonne, Sam & Dominic 07/12
Once again we had a beautiful stay at The Rees. Please pass onto your team a big THANKS as whenever there was anything that needed to be sorted they did it very promptly and willingly.
Looking forward to our next stay already.
Sean & Fiona Shivnan 07/12
We had an absolutely awesome stay at The Rees Hotel. Thank you to you and your team!
We would love to visit again sometime soon!
The Nolan family 07/12
We loved our time with you – the room was sensational, the staff extremely helpful – particularly Craig and Mel, the Pinot o’clock was fun and dinner at true south was delish – thanks so much for making our holiday so wonderful – we’ll definitely be back and recommending you to all
My family and I had a wonderful stay at The Rees Queenstown. The standard of accommodation was absolutely first class and the view was to die for. The staff were at all times courteous and helpful.
We dined several times at True South. The food and wine selection were excellent and the service polite and attentive. The accompanying ‘ingredient commentary’ as each dish is served was a very nice touch in our opinion.
As far as our family is concerned, The Rees is THE ONLY PLACE TO STAY IN QUEENSTOWN!’¬† and we would have no hesitation recommending it to family and friends.
Dr Kuo Peng Lew 07/12
We had a wonderful stay at the Rees in Rooms 7151 and 7152. Not only were the rooms comfortable, breakfast and dinner at your dining room were also enjoyable. We will definitely be back again.
Thank you and your team for the superb hospitality.
Andrea Chow 06/12
Our stay with you guys was fantastic.
Due to weather problems our plane has been postponed until tomorrow. The airline has put us up for a night in another queenstown apartment.
We feel like we’ve moved from the penthouse to the dog house.
We’ll be back next year & we can’t wait to stay with you guys again.
We’ll definitely be recommending you to all our family & friends.
See you soon
Peter & Chrystalla 06/12
As we said when we left this morning, we will be posting very positive feedback on Trip Advisor shortly. We rated our stay very highly.
One of our party is an HR manager and I have previously, with my husband, managed and been franchise owners of several apartment hotels in the Wellington CBD. We both know good service when we see it ‚Äď and we appreciated the attention to detail, the welcoming smiles (and quick eye contact), and overall service we received.
We all regretted not having the time to try your restaurant as several people told us how good that was.
We hope to come back next year and in the meantime we will recommend you. The Rees was recommended to us (we selected from accommodation providers offering special deals on Webjet and had originally chosen another hotel, but one of our friends had recently stayed at The Rees and said we should definitely stay there instead).
it was certainly a wonderful weekend & as always the staff were wonderful.It was also pleasing as an owner to hear from numerous other guests that I got talking with on my trips to & from town on the courtesy bus, just how much they were also enjoying their stay at the Rees & their visit to Queenstown.
If you could please pass on my thanks to Liz who organised my stay & also thank Mo for me as she was more than helpful.
It is a credit to the Management team at the Rees on just how good your staff is & how everthing seems to tick over so easily, I am sure it isn’t as easy as the staff make it look.
Best Regards & thanks again
Aaron Smith 06/12
I would like to take the time to sincerely thank each and every one of your staff at The Rees Hotel. My partner and I could not stop talking about the service we received, the perfect condition of the facilities, the location, the ambience, and the food‚Ä¶‚Ä¶the list goes on! We are already planning to return to Queenstown as soon as we can whether it be for this season or the next and would not hesitate in booking with you once again.
Again thank you so much for making us feel at home during our stay.
Lauren and Liam 06/06
we all had fun at the beautiful Rees Apt., we all will treasure these beautiful memories especially the lake view.
Also Queenstown is a magnificent town. Loads of memories.
Thanks & Regards,
Rajesh Jain 05/12
Everything with my stay was perfect, thanks Roman. The Rees is such a beautiful place and recommend your wonderful accommodation to my friends and family when they are in the area ÔĀä
Thank you ‚Äď see you next time,
On behalf of my Wife and I, we would like to take this opportunity to pass on best regards to the team at the Rees.
During our Short but fantastic time (5th to 8th April) we were greeted by the lovely Daniella at reception and Geoff/Jeff they were more than happy to assist in any way and were very pleasant and informative, and was always up for a chat. They make a great team and if you were to see either one of them depart it would be a sad day for the Rees!
We very much so enjoyed the hospitality of all the staff at the Rees but Daniella and Geoff/Jeff deserved a special mention and hope you will pass our regards onto them.
Chris Hutchinson 03/12
Global Management Group
Our party stayed at The Rees as part of our recent 7 week tour of New Zealand and Australia. I can say, without hesitation, that our stay offered the best, and most convenient, accommodation of any that we used during this period. We would also praise all of the staff for the friendly and relaxed manner in which they interacted with us. Rest assured that The Rees is on our list as a ‘must visit’ during our next trip “Down Under”.
Many thanks for a memorable stay.
Chris Auger 03/12
I can only commend you, your staff and the facilities. Our apartment exceeded our expectations, they were very¬† comfortable with fabulous luxury.
We will definitely return.
Philip Marshall 04/12
Thank you for looking after us, we thoroughly enjoyed staying at the Rees Hotel. The staff were very friendly, helpful and professional.
The rooms were very modern and comfortable – beautifully decorated.
We will stay again at The REES
Our stay was very comfortable and neither my wife or I can think of any way that you can improve the service we recieved. The view was just amazing!!!!
Thanks again Robert & Elaine Read 04/12
thank-you for a wonderful stay. We would certainly stay with you should we visit Queenstown again. You have a great professional and friendly team which is a great combination for a hotel.
best regards, Roger 03/12
I had a wonderful stay at your hotel. The room was lovely and I found the staff eager to ensure I had a pleasurable stay. I tried out the room service experience and the food was outstanding. I didn‚Äôt get a chance to dine in the restaurant this time but will be back and will be staying with you again. One final special mention goes to Body Sanctum ‚Äď I had a massage their Saturday afternoon and the standards are extremely high ‚Äď what a fabulous view to Lake Wakatipu from the massage table.
Thanks for helping to make my Queenstown experience an enjoyable one
Emma Thompson 03/12
We had a wonderful time at The Rees. Your staff are wonderful and very helpful, especially Ms Mo and Ms Yuki, whom we held in high esteem. Both are very professional and meticulous in their work. I would also like to thank the cleaning staff who had cleaned our room during our stay there. It is always wonderful to come back to a clean and tidy room.
Once again, thank you for the wonderful hospitality.
Mr & Mrs Chua Hung Peng 03/12
We had a wonderful stay at your hotel. The location and amenities were splendid! The staff was incredibly helpful. The room was beautiful, clean, and very comfortable. Thank you!
I have one personal request. I love your muesli!! I ate it every morning. Would it be possible to either find out the brand name or the recipe? It‚Äôs quite addictive!!
Thank you very much for making our holiday so special.
Lorraine Barker 03/12
Enjoyed is an understatement.
I can not recall any hotel anywhere in the world that I have enjoyed as much, old world or new.¬† The apartments are superb. To lay in bed of a morning and look out the large picture window over the lake to the mountains as they sky turns pastel blue with clouds with tinges of pink and peach it was as if you had employed the creator to paint it just for your hotel. The apartments are huge and have every possible thing that one could want and maintained beautifully.
The place was spotless. The staff attentive without being intrusive. They are polite, competent and do you proud. It must be a big problem having to select staff from Australasian and International travellers but whoever is training your staff are doing a magical job.
Loved the restaurant and Ben’s food – just sorry we do not have him in Melbourne. The wine list is excellent and the list of Bordeauxs superb. Which leads me to the Bordeau room which Johannes showed me. To say I was gobsmacked is again an understatement.
Last and most importantly I can not speak highly enough of Mel.ÔŅĹ
I have already discussed the Rees on 3AW in Melbourne (Melbourne’s number one station) in a half hour phone hook up last Saturday afternoon and I assure you I have already discussed The Rees on air and it is the first of many mentions I will make. I will recommend The Rees to anyone and everyone who wants to listen.
Again thank you and the team for your hospitality and your generosity.
Kim WEST OAM
Wine Commentator 3AW
The Wine Program INR FM
Restaurant Reviewer ‘The Age Good Food Guide’
Judge – The Australian Wine List of the Year Awards ‚Äď FWP – Gourmet Traveller Wine Magazine 02/12
I HAVE TO SAY THAT OUR EXPERIENCE WITH YOUR HOTEL WAS NOTHING OTHER THAN EXCEPTIONAL.¬† YOUR ENTIRE STAFF WAS COMPLETELY ACCOMMODATING, INCREDIBLY FRIENDLY AND MADE OUR STAY AS PLEASANT AS POSSIBLE.¬† YOUR ROOM WAS COZY AND¬† IMPECCABLY CLEAN – I THOROUGHLY ENJOYED OUR STAY.
THANK YOU SO VERY MUCH!
We want to thank you again for our stay at Rees Hotel. We enjoyed our stay there. Everyone that we met at your hotel went out of there way to make sure we had what we needed to make our stay very enjoyable. Thank you again for all that your people did!
Brad & Vonnie Alness 03/12
Our stay at The Rees was lovely and most comfortable.
We enjoyed the Reisling Wine Tasting in February;¬† the courtesy bus trips to town were great; and our dinner at True South was relaxing, attentive and delicious.ÔŅĹ
We look forward to staying with you again.
I wish to thank you all for your great service while I stayed with you.¬† Your staff are exceptional and couldn’t have been more professional.¬† From the reception staff (YUKI, ROMAN etc.) to your restaurant staff, the service was superior.¬† Your chef is quite exceptional and I totally loved his vegetarian food.¬† Thanking you and hope that I will be back one day.
We have now returned home to the UK, after a wonderful few weeks in New Zealand.
We particularly enjoyed staying at the Rees Hotel. The view from our suite was truly amazing. My wife stated, as she woke up on the first morning, and looked out¬† – ‚ÄėI thought I had died and gone to heaven!‚Äô The suite itself was¬† extremely attractive, beautifully fitted out, clean and comfortable. We could not commend you more. If ever we were able to return to Queenstown we would certainly consider your hotel first.
With best wishes ‚Äď Karen and Geoff Dean 02/12
We have just returned from our holiday in New Zealand, after three and a half weeks there.¬† What a wonderful country you have!
We were very happy with our stay at The Rees.¬† Our unit on the lake, with the fantastic views we had, was great ‚Äď clean and with all the facilities we required.¬† We loved the luxury of the place.
Our dinner in the restaurant was delicious, with an innovative, delicious menu, and the staff there were very customer focussed, in fact all of the staff in your organisation were great.
We have recommended the place to our daughter, who has stayed in Queenstown before for skiing, but have also told others of your organisation because the whole experience was fabulous.
Di and Dennis Saunders 02/12
We had a wonderful stay at The Rees – again! The entire group of 15 loved the hotel, staff and amenities. Our wedding day was perfect and the entire holiday and absolute success.
I’d like to formally thank you and all the staff at The Rees for your attention to detail and impeccable customer service.
We’re hoping to revisit Queenstown on our anniversary and stay again at The Rees.
Myles Sharp 02/12
Our stay was very comfortable, superb rooms with outstanding views. The hotel is very well maintained.
Your staff was very friendly & helpful. Thanks for going an extra mile & providing a regular Shuttle to Queenstown. We would definitely stay at the The Rees for our next visit.
Riya & Arvind 02/12
Mark, many thanks to you and the staff for making Martys birthday so wonderful. Dinner was amazing, even without Ben at the helm! We had the best table in the house, the wine was superb, as was the service. The cake was a lovely touch. Can’t wait for our pre wedding dinner. Will be in touch soon. You guys are fabulous.
My comments on our stay at the Rees are these. An excellently appointed and operated hotel. The apartment was the best yet of our tour of NZ. The Rees gets an unqualified recommendation from us. Please thank the staff for creating such a pleasant venue to stay.
Derek & Janet on the move 02/12
My wife and I loved our stay and will recommend the Rees highly to our travel agent. The lodging, location, view, and shuttle service were great and the staff without exception were friendly, helpful and efficient. The complimentary laundry facility was a nice extra. We did have the continental breakfast regularly and it was nice, but somewhat limited. The dinner menu did not appeal to us, but that is a matter of personal taste. We found many good alternatives elsewhere and your shuttle service offerred a convenient return. Overall, we wouldn’t hesitate to stay again if we venture that far away from California.
Ron and Nancy Ruff 02/12
we would like to thank you for the wonderful time at your hotel. Our trip to Queenstown was memorable. We enjoyed our stay at the Rees Hotel and found everyone helpful and hospitable!!
We look forward to coming to Queenstown in the future and we will make The Rees Hotel our destination spot when we come back.
Dear Duty Manager – we couldn’t begin to tell you what pleasure we had staying at the Rees hotel- it was a truly wonderful stay.
Best wishes – Karen & Geoff Dean 02/12
It has been such a wonderful stay for our family in your lovely hotel. We appreciate the great experience in your hotel as well as Queenstown. I definitely will recommend your hotel to my friends, and sincerely hope to visit Queenstown and stay in your hotel again.
Best, Yang 02/12
Thank you so much for a wonderful and fabulous time in Queenstown. The Rees Hotel was fantastic, beautiful room with gorgeous views.
It was a pleasure to stay in the hotel and you are to be commended on the staff employed at The Rees, as they were all exceptionally helpful and very friendly.
I would definitely recommend the Rees Hotel without hesitation, and hopefully will make a return visit in the near future.
Kind regards ‚Ä¶ Mary 01/12
P.S. Our family from the UK were also very impressed and the ‚ÄúMilford Sound Fly Cruise Fly Package‚ÄĚ will be a talking point for many months to follow ‚Äď the weather was perfect.
We very much enjoyed The Rees experience and will definitely stay with you again next time we are in Queenstown!
In fact I have been raving so much about The Rees all weekend that you will be contacted about some bulk bookings for a major film that is going to be filmed in Queenstown later in the year ‚Äď my brother is in charge of Logistics / accommodation etc for cast and crew so I am going to pass your details to him.
Thanks for looking after us allowing us early check-ins ‚Äď very much appreciated.
Have a great week,
Just a short note to say thank you for the time we spent at your hotel in Queenstown. I have replied to the booking web site that I used to secure our booking (Bookings.com) and advised them that we had a truly wonderful time at the Rees Hotel. The staff were exceptional, our room was brilliant and the views from or room were superb. I have stayed in many hotels over the years for work and holidays and I can‚Äôt remember a better experience than the one we had at The Rees. We plan/hope to return to Queenstown for another holiday sometime and I can assure you we will look for your hotel when we make our plans.
Ross & Vicki Jeffrey 01/12
Nice hotel. The staff were first class and provided exceptional service. The restaurant was awesome.ÔŅĹ
Not sure why i am now in Auckland.
Absolutely loved our time at the Rees , the apartment was very well appointed with every convenience. The staff were very friendly and helpful we booked all our activities which made for a stress free holiday. We would certainly recommend to our friends.
Sam Douros 01/12
We had a very pleasant stay at The Rees hotel. We found the unit very clean and comfortable with beautiful views.
The staff were exceptionally helpful and friendly. On our arrival Jeff, the Canadian Porter was extremely helpful and friendly.
We would happily recommend The Rees to all our friends. The customer service is fantastic.
Laura and Roy Mulcahy 01/12
Our trip was AMAZING and my husband and i both agree that The Rees was the best place that we have ever stayed! The facilities were beautiful and service was amazing. The staff was extremely helpful in helping us to get around the city, booking excursions and renting bikes. Ben was so great and provided great customer service.
Thank you and again and we are looking forward to coming back!
Jennifer Roberts 01/12
My husband and I had a lovely time at your hotel and could not fault any aspect of our stay. The room was immaculate, the view was absolutely gorgeous and the service of the staff was warm, professional and friendly on every occasion that we dealt with someone.
In particular, we would like to make special mention of Jeff who took us to our room when we checked in. We saw him regularly over our 8 day stay and would like to comment that he was so friendly, professional and extremely helpful in terms of giving us advice or suggestions for things to do. He very quickly became a familiar face at the hotel and it was a pleasure to interact with him regularly.
We would also like to mention Steve the Concierge who was also very helpful and and friendly as well.
The staff at the Rees are truly professional and we have no hesitation in recommending the hotel to our friends. In fact we look forward to coming back to Queenstown during the ski season sometime soon.
Thank you again for a wonderful stay, we hope to see you and your team again in the near future.
Please don’t hesitate to contact me if you would like to discuss my email in any further detail.
Savy Hughes (nee Pech) & Nathan Hughes 12/11
A special thank you to your staff, who were very helpful to us during our stay. They went out of their way to assist us with our son, who was unfortunately sick while we were in Queenstown (he bounced back for the rest of our travels). Thank you again. We will be sure to recommend your hotel to any of our friends who go to Queenstown.
Alexandra Milenov and David Keane 12/11
Our stay was magnificent!! The place is simply outstanding and the service impecable!! I will recommend your place to everyone I know traveling to NZ!
Thanks for everything and happy new year.
We had a wonderful time and the hotel and services were amazing. The staff were very friendly and helpful. The apartment unit we had was beautiful and extremely clean. Your housekeeping staff kept our room spotless.
We are definitely going to return to queenstown and no doubt will return to the Rees.
Thank you again for a wonderful experience at the Rees.
Aarthi Patel 12/11
I would just like to say my stay there was wonderful! We were upgraded to a one bedroom lakeview apartment which was fabulous & found everything about the stay just perfect. I will highly recommend your property to anyone ‚Äď the service, the quality, everything was terrific.
Thanks so much
Stephanie Kenna | Team Leader ‚Äď Team WA/SA/NT 12/11
The Rees is fantastic, dined here last night, the room is great, had a fantastic sleep last night on a really good bed‚Ä¶‚Ä¶‚Ä¶refreshed and ready to Tango today.
P.S the views not bad either‚Ä¶‚Ä¶‚Ä¶‚Ä¶.and what a great day.
Many, Many thanks‚Ä¶..
The staff was fantastic. Everyone was very helpful. The rooms and view were wonderful. We loved the accommodations and would highly recommend them to anyone staying in Queenstown. If we ever come back this is where we would stay. Thank your staff for making the stay even better
Peter Reist CPA/PFS, AIF 11/12
Oxford Financial Group, Ltd.
As usual the stay was fantastic, staff where nice & friendly, nothing was a problem for them which is awesome, I enjoy staying with the Ree,s because of this
Thank you again for a making my stay so enjoyable
Jason Nairn 11/11
Ozone Coffee Roasters
Your hotel was wonderful and we enjoyed every minute of it. We also very much enjoyed our meal at True South. Queenstown is such a cute and fun town and we truly wish we can come back one day. And when we do, we would not hesitate to be back at your hotel.
Thank you again and keep up the great work! I will be soon writing some wonderful reviews of all the places we visited in Australia & New Zealand and yours will be one of them!
With kindest regards,
Lisa & Matthew Simpkins 11/11
Thank YOU for the outstanding service. All staff were so friendly and welcoming, which we really appreciated. We can only imagine the demands hospitality can bring, so we are especially thankful for the effort staff made.
Look forward to staying in future, and will definately recommend to people!
April & Craig Moffat 11/11
Just a quick email to say how much we enjoyed staying at The Rees on our honeymoon. Our apartment was wonderful, we had everything we could want and the bed and pillows were super-comfy! All your staff were very friendly and helpful and the shuttle service into town was most convenient. Our dinner at True South on Saturday night was exceptional. During our stay we decided we would like to return to Queenstown to celebrate our 10 year wedding anniversary but now we think that may be too far away and perhaps we’ll be back for our 5 year anniversary! We will certainly stay at The Rees again and will recommend you to our family and friends.
Ben & Clare Morison 11/11
Thank you so much for the lovely accommodation in Queenstown, we both had a wonderful time and looking forward to travelling back to New Zealand.
I will most differently be recommending the Rees Hotel, also I highly recommend the Rees Hotel Restaurant, simply beautiful food and very friendly staff.
Anita Brooks 11/11
adventure travel consultant
We had the best stay at the Rees hotel. Thank you for your kind service and a special mention to the american/canadian man who helped us with our bags on our arrival. Insisting that he carry our luggage to the room because it was our vacation was so nice to hear.
We will definitely be staying with you the next time we are in Queenstown.
Yuli & Michael 10/11
We wanted to say thankyou to all the staff at The Rees for making us feel so welcome. An extra special thanks to Jeff for going above and beyond. When asked about our recent trip to New Zealand our son Noah immediately starts talking about Jeff and his bus Thanks Jeff.
I just thought I would take this opportunity to say a big thanks again for all your assistance. Just like every staff member we came in contact with at the Rees during our recent holiday, you have gone above and beyond to assist your guests.
The Rees is no doubt one of the best hotels we have ever stayed in all our years of travel. We felt from the first day like it was a home away from home, and that was primarily due to your amazing staff. From reception, concierge, house keeping, the staff at the ski locker…EVERYONE was just so warm, welcoming and genuinely went out of there way to assist us in any way possible. We couldn’t fault anything about your property…and we will most certainly be returning in the near future!
So thank you and your team for such a great experience! You all deserve a HUGE pat on the back!
All the best and kindest regards,
Krystal & Glen 10/11
We had an awesome stay and your staff were all very courteous and helpful. Jeff, the concierge/shuttle driver, was especially helpful and somehow remembered our names from our first day there, very impressive! You have a beautiful property, with amazing views, and we sincerely enjoyed our stay. We will definitely recommend you to friends and look to stay again when we return.
~ Giselle Gregorius ~ 09/11
A belated email to thank you for your generous hospitality and to tell you how much I enjoyed my stay at Rees. I must tell you that dinner at True South stands out as one of THE BEST dinners I enjoyed in your land of gastronomic pleasures.
Thanks so much for sending the wonderful images. Please look for our Rees blog to be posted within the next few weeks.
I look forward to the next time our paths will cross. In the meantime thanks so much for looking after our many clients.
Karen Hardy Hodgson 09/11
Australia 2000 Travel
Thanks for the email. We had a fantastic time at the Rees it was the best accommodation by far that we stayed in on our holiday (we also stayed in an apartment in Melbourne, Australia and Peppers in Christchurch). We loved the layout of the two bedroom apartment and the interior design.
We found your staff really friendly and helpful. On the first night our 11 year old son had a bad case of gastro (probably caught off the plane over). Your housekeeping staff were fantastic in doing a quick clean-up as were all bleary eyed from being up all night and providing us with extra towels.
We‚Äôve already decided we will always go back to the Rees when in Queenstown.
Thanks again, Sue 09/11
Sue and I offer our sincere thanks for the superb‚ÄĒfriendly service–hospitality‚ÄĒkindness– shown to us during our stay.
Apart from wonderful service demonstrated by ‚ÄúFront Office‚ÄĚ Staff it should also be acknowledged that The Rees Restaurant ‚Äď it‚Äôs Staff , meals , wines , were first class . Appropriately the Kitchen and restaurant staff should be commended.
Equally so commended must be the Housekeeping Staff. It was most notable that The Rees Guest Suites and ‚Äúpublic‚ÄĚ areas are maintained in meticulous condition.
From Sue and myself thank you for our wonderful stay at The Rees . We look forward to returning again.
Kind Regards to all.
Everything was brilliant and we thoroughly enjoyed our stay. I personally will definitely be back.
Of particular note was the friendliness and professional attitude of your staff. I would like to make special mention of one of your porters Jeff, who transported us into town several times on your courtesy bus. Incredibly good guy who was exceptionally friendly and helpful. Definitely an asset.
Kent Dufty 09/11
Thank you and the Rees team for the excellent service and accommodation provided. My wife and I thoroughly enjoyed our stay and look forward to coming back one day. In particular, we would like to thank Yuki for his exceptional service and help in organising bookings for us. We greatly appreciate it. Well done and hope to see you all again!
Joel and Shu-en 09/11
Thanks for your generous hospitality on my stay with you last month. You have a fabulous property and I know the artists for Earthtonz will be duly impressed. Look forward to seeing you again in December.
I would just like to thank all The Rees staff for such a pleasant and great experience while staying at the apartments.
Staff were always kind, welcoming and helpful!
I would very much like to have the opportunity to stay at The Rees again in the future and would easily recommend the apartments to anyone!
We didn’t want to leave!!
Hopefully see you again one day!
Bianca Dow 08/11
All I can say was that we had the best time….our room was great (could you provide the number to me again), the lemon tart which came from the Hotel Kitchen which I had made for Dave’s birthday was delicious (we couldn’t finish it) and all staff which we came into contact with were great. Please pass our thanks on to all.
Will be back…..
Mara Halcomb 09/11
Your hotel and your team are fabulous. We have returned to Sydney and told all of our friends that they must stay with your hotel. It was so friendly, clean, comfortable and luxurious. The beds, heated floors and towel rails, balconies, views, linen, kitchen, fire, complimentary internet, cocktails, room service and furniture were unbeatable. We all said that a huge part of the trip which made it so special was your hotel and staff.
Best of all was the staff. You were so nice and helpful and Jeff is such a wonderful guide and friendly person. Jeff felt like one of our family- the kids and adults all love him and he helped make our stay so much more personal. He is a true asset to your hotel.
We hope to come back soon.
All best wishes and thanks,
Jane, Phil and Miki.09/09
Thank you so much towards our wonderful stay at your hotel.
We truly had a great time and found your property excellent and up to our expectations of a 5 Star Hotel.
You would continue to have our fullest support in promoting your property among our clients visiting Queenstown.
Thank you once again
Satish Ramnani 08/11
Director Sales / Vensimal World Travel Agents Pvt. Ltd. India
It was certainly a pleasure to stay at The Rees in Queenstown. I stayed there for a total of five nights and had a very enjoyable and relaxing time. I look forward to staying with you again in the future.
I found the shuttle services into town in the morning and the evening extremely useful and would certainly utilise them again. I found the staff friendly and helpful and the room itself comfortable, clean and welcoming.
Thank you for having me and I look forward to staying at The Rees again.
Kerrie Armstrong 08/11
I would like to thank you and all of the staff at the Rees, our stay was hugely enjoyable. We have just completed our round the world vacation which has included many great hotels and my family all agree that The Rees was our favourite!
We had an awesome time at the Rees. We loved the accomodation and the warmth!
But special mention needs to be made of Brian who greeted us at our late check in after 11pm… He was so lovely and so helpful and really set the tone for our Queenstown trip!¬† We love you Brian!
Best regards, and hope to see you and the Rees soon!
Kyls Burtland 08/11
Composer – Producer
We always love our stay with you and it was lovely to give our children a bit of a treat. It really is a wonderful place and hopefully we can stay with you again next year
Thanks so much to you and all your team.
Jude Earles 08/11
“our stay with you was great may I say being a tourist Big 4 manager here in Tamworth I was very impressed with the Rees in every aspect most impressed with the house keeping it is very hard within the industry to employ good dedicated house keeping staff and it would seem to me your establishment has
succeeded in this area not once did I encounter any problems in this area our apartment was services as we requested and the staff did a impeccable job in all areas they need to be congratulated, being a manager I did check the standard of cleaning , as we are a four star establishment the standards we set are also high so it was very natural for me to take not to detail in all areas .
Thank you once again, we will recommend The Rees Apartments to all that visit Queenstown and we will most certainly return for another holiday with the Rees.”
Regards¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† Vicki Fenwick 08/11
We had a fantastic time at your hotel ‚Äď we just love it and have no hesitation in selling the product to our customers.¬† Those we have sent there have also loved it.¬†¬† Just one thing ‚Äď the ipod docking station in 4071 may need looking at ‚Äď it appears to be a little temperamental ‚Äď must be female.ÔŅĹ
Thank you for the late check out also ‚Äď we were lucky that we made the decision to drive home otherwise we would not have made it out.
Sandy Trengrove 08/11
I have spent a great night even when I was so frustrated because of the cancellation of my flight. But thanks to that I‚Äôve been able to know the hotel and enjoyed an excellent stay.
All your team is very kind and professional, I met Veronica, it‚Äôs always nice to find Argentineans around the world and she was especially sweet.
Paivi was very helpful and kind as well showing the property and Steve too providing me all the necessary help for the LG groups coming and their activities.
I don‚Äôt want to miss anybody, but trust me I‚Äôm very grateful to you all for a short but pleasant stay.
Ah! I‚Äôm forgetting the chef and his amazing mushrooms soup. The best I tried ever around the world! Congrats on!
Thank you again.
My warmest regards!
Laura Suarez 07/11
We were both extremely impressed with the high standard of the accommodation at the Rees and especially so with the service we received from every member of staff we interacted with. From arranging options for us when we expressed the preference for a bath in our room through to restaurant service and concierge advice on Queenstown activities, we always felt we were receiving nothing less than the best that each person could offer. I would also like to specifically praise your staff on resolving a technical issue with our room television without fuss and with maximum efficiency.
One final thing occurs to us however – even after arriving home, we have fond memories of the guest robes provided at the Rees. As odd a request as this is, we were wondering if it was possible to purchase a couple of them for ourselves at this late stage? I understand that traditionally, guests simply slip them into their luggage and have them added to the bill, but we didn’t realise what we had until it was gone.
I appreciate your thoughtfulness, and am happy to be able to give such good feedback on our stay.
Andrew Wallace 07/11
We had a great stay at The Rees, the apartment was lovely and had everything we needed. The level of cleaning/service each day was amazing and very much appreciated.
Please pass on my thanks to your staff for their hospitality over the past week, was excellent. They were all welcoming and as friendly as always which was great. The team are not missing a beat as far as I could see from a service standard perspective and their professionalism was perfect as always. Dinned in the restaurant too..Ben is truly world class!
Todd Nicholson 07/11
AUSTRALIAN PGA GOLF PROFESSIONAL
DIRECTOR, HORIZON LUXURY GOLF TOURS NEW ZEALAND
We had the most wonderful holiday and especially our stay at The Rees it was truely a beautiful hotel with great service. We had an awesome time in Queenstown and will definitely start saving again for our next trip there.
Ivonne and Darren Coombs 07/11
Gold Coast, Queensland, Australia
Myself and 5 other ladies have just spent 3 nights at The Rees. We had a wonderful time and the service and the caring helpful staff made our visit a very pleasant one. Many thanks for that, we will definitely be recommending it to others!
Our stay was in room 613, and I must say that I personally had the best sleep I have had in some years in that bed. I slept in the king bed in the room beside the lounge. I have been suffering with neck and shoulder problems for some months and have been considering purchasing a new bed and trying all sorts of pillows without much success.
Are you able to let me know the brand and name of the bed and the pillow on the bed, I mean’t to have a look before we left but amongst the excitement I forgot.
Hope you are able to help me out with one, it would really be much appreciated.
Thanks once again for just the best time in such a beautiful place.
Judy Semenoff 07/11
We had a fantastic time staying with you in Queenstown. The only complaint we would have was that our stay was too short. The apartment was sensational and the service you provided was impeccable. We will be highly recommending The Rees to all our friends and family and we look forward to visiting you again soon.
Leslie & John Gilham 07/11
We thoroughly enjoyed our stay at the Rees. Couldn’t fault the rooms or service…in fact your hotel was the best part of our trip! The Rees staff were very friendly – everyone from the shuttle bus driver to the young lady in the ski locker. It was so nice to be greeted by happy people in the lobby and hallways as we would pass by. We will definitely be back. Hope you get some more snow.
The Lucas family 07/11
I just wanted to thank you for helping make my birthday dinner so special. It was a very enjoyable evening.
The food, wine and service was fantastic, and the feedback I‚Äôve had from my guests about the evening has been very positive.
Please pass on my compliments and thanks to the Chef and staff.
Sonia Kennard 07/11
We had a wonderful stay at your apartment despite no much snow ! Such a cozy rooms and your staff members are friendly and helpful. Thank you.
We will definitely come back to stay at your apartment if we come back to Queenstown again, and recommend to our friends.
Keep up with your good work and services !
Good afternoon to you all
We have just returned to Australia after spending a wonderful 6 nights in your 2 bedroom lake view apartment (407/1). I just wanted to let you know that the service and attitude of all the staff was first class and you all made our stay so enjoyable. We arrived at The Rees at 11pm on Friday night after a 7 hour bus trip from Christchurch as our flight had been diverted and you made our check in stress free and so welcoming which was just a pleasure.
I will be recommending you to all our friends who visit Queenstown and we will be planning a return holiday hopefully in the near future.
Wendy Fitz-Gerald 07/11
PS I believe it snowed the day after we left ‚Äď so we will have to return for the snow season again
Thank you, we thoroughly enjoyed our stay at The Rees and appreciated the efforts of all the staff who were extremely helpful from Steve who booked our excursions and directed us to some great dining experiences, to the domestic staff
who made coming home from a long day of skiing to a clean apartment a pleasure and all the other little details it all seemed so easy. We would thoroughly recommend your hotel and hope to come again.
Sue Gainford 07/11
I’d just like to thankyou for the lovely stay we had last week. This hotel, by far, was the best stay of our whole trip in New Zealand. The attention to detail in our room was the best we have ever seen. The way the ladies folded the tissue in the tissue box to look like a flower, which they done every day was just one of the little things that made me love that place. Perfect service, perfect location and without doubt the BEST bed we have ever slept on. Ever.
Thankyou again. We will recommend you to everyone, and will stay on our next visit.
We enjoyed our stay very much, the staff in your restaurant (especially the young lady who served us) were very pleasant.
We thought Anthony was great – he went well beyond our expectations to help us.
If we ever visit again we will certainly stay with you.
Robyn McDonald 06/11
Hi my name is Denis Jones my wife and I recently spent nine days at the Rees. We were blown away by the quality of your hotel and staff. Right from the moment we arrived we were made to feel at home, Yuki and then Steven as concierges could not do enough for us, very pleasing indeed. Your housekeeping staff were friendly and very efficient, they spoke highly of management which you dont hear very often. The resturaunt was incredible we have never had food so good. So we will definitely be back and will be recommending you to anyone who asks.
Regards DENIS and JANELLE 05/11
I would like to thank you all for what has to be one of the most pleasant and enjoyable stays away from home ever!
Your property is superb, most comfortable bed ever, best views and so QUIET!! The staff are friendly, helpful and happy ‚Äď a great team, this is something so under rated in many of the properties I have stayed at both nationally and internationally, nothing like a smile to make my day ‚Äď keep up the good work, you do NZ proud!
I hope to come back to Queenstown in the near future for more relaxation and enjoyment, not just work, even though TRENZ was fun, it would have been good to be able to enjoy more time in The Rees.
Can you tell me the make of those beds, my husband and I suffer pretty bad back problems after a serious car crash some years back, we have had 2 x new super king beds in the last 4 yrs and still not feeling comfortable ‚Äď your bed in 714 was like sleeping on a cloud?
Have a great week.
Cushla Clark 05/11
Wonderful and Thanks again for another most wonderful Ree‚Äôs experience. Perfect service as always
Have a great rest of your week
See you next time
On behalf of all who were lucky enough to join me at The Rees last week I express my thanks for your hospitality and for the dining experience that followed. The service and food in the restaurant was perfect without being overstated. The evening was enjoyed by all and it reflected well on both the team at The Rees and on United. Additionally, the comments from all of our Dutch partners were totally positive about the property and I‚Äôm sure any follow up you may undertake will only be of value.
Please pass on our thanks to all involved and perhaps we‚Äôll see you again next year should Queenstown be confirmed again as the TRENZ venue.
Dennis Mischewski 05/11
Gentra Tourism Services Limited
I also want to let you know that your accommodations were our favorite of all the places we stayed on our trip. In Auckland, we stayed at the Sky City Grand Hotel, in Sydney at the Sheraton on the Park, and in Cairns at the Pullman Reef Casino Hotel. They were all quite nice, but the Rees Hotel was the most comfortable and exceptional of all. Please pass on our thanks to the people in the lobby, especially Steve, the concierge.
We will be back one day and we’ll see you then!
Karen Schneekluth 05/11
This was my fourth visit to queenstown and in the past I have stayed directly in town. I was slightly apprehensive about being s little further out but can say that your location was ideal and not at all inconvenient.
The accommodations were spacious and comfortable and well-stocked with housekkeeping supplies. Your staff was welcoming and very professional. I would not hesitate recommending TheRees to my clients looking for a place to call home for a few days in queenstown.
Jane Essenburg 05/11
Kiwi Specialist at Earle Travel Co
I wanted to send you a quick email and mention what a wonderful time we had in Queenstown. It was cold and cloudy, but the autumn colours were just outstanding.
Just a little rain, but that didn‚Äôt stop us looking around ‚Äď it‚Äôs a great place !!
Our group had a wonderful time at the Rees in Queenstown and the property was fantastic. I was very impressed with the staff, they were friendly and very helpful.
When we arrived around 9am our rooms were ready, so that was fantastic knowing check in time isn‚Äôt till much later. Everyone in the group enjoyed the weekend and very impressed with the 3brm apartments and facilities ‚Äď can‚Äôt fault anything.
The view of the lake was outstanding from our balconies, even tho it was cold, we had to sit out there with our wines and enjoy the view!
Fiona Reid 05/11
Groups, Escorted Tours & Incentives
Just a quick email to say thanks very much for our stay at the Rees over the Easter Weekend. We had a lovely time. The apartment was amazing and the view spectacular.
The dinner on Saturday evening was fantastic and your restaurant staff are great. Thanks also to Sarah who checked us in and showed us to our apartment. A great first impression for the property.
Andrea Lyons FIT Supervisor Rest of the World/Rugby World Cup 2011
ATS Pacific New Zealand 04/11
This is just a short note to let you know that Derek and I had a fantastic time at The Rees during our honeymoon! The room was huge and comfortable, the view was fantastic and the staff were really nice; I can see why our clients always rate The Rees very highly. Thank you for organising the special industry rate, it was really appreciated.
Helen Munn . New Zealand Travel Advisor 04/11
Sorry for the not emailing sooner but have finally settled back at home after a very hectic week last week. I just wanted to say thankyou for the wonderful evening we had last Friday night for our wedding dinner. The service, food and wine were absolutely suberb and everyone commented on how wonderful the setting was.
If you could pass our appreciation to your staff and the chef as well it would be greatly appreciated.
Thanks again for all your help and making our wedding evening a very special night
Vicky and Andy 04/11
It was an absolute pleasure to have stayed the 4 days of our Queenstown trip at The Rees. It was magnificient and the importance to details was very much appreciated.
I would trully recommend your property to my friends and family and without a doubt we would love to stay at The Rees in the future again !
Take care and a big thank you to your wonderful staff for the memorable stay we had.
We had a wonderful stay at your hotel–Steve and the rest of the concierge/front desk staff were great, as were the staff in the restaurant. We will certainly recommend the Rees to anyone we know who is planning to visit Queenstown.
Marc Tipermas 03/11
Now back in London, going through old emails and discovered yours from February.
Just to say we loved your hotel – a fabulous room, the best we stayed in in New Zealand and all your staff, especially the tour guy, were very helpful and friendly.
Both Rachel and myself were absolutely impressed with our wonderful experience at The Ree‚Äôs – such a beautiful venue which really suited our training.
From your very friendly welcome Roman, Sarah helping us to take our excessive luggage to our room & parking my car.
Veronica in the restaurant for great service and making sure our room was set up to our liking. To our checkout. Your total package of customer service certainly could not be faulted. I would have to say the whole experience was the best customer service I have ever received. Both Rachel and I travel for our jobs and I have been on the road in the South Island for 7 Years and your team take the cake. Thankyou to you all for your wonderful commitment in truly making The Ree‚Äôs an experience to remember. We will defiantly be back.
Melanie McConnell 03/11
South Island Manager & Technical Educator
Professional Skin & Beauty
We really enjoyed our short stay with you in Queenstown recently, appreciating the quiet during the unwind from our regular routine . Your hotel was very well presented, the rooms and bed lovely and the restaurant food gorgeous. We have already recommended your establishment to many friends and colleagues.
Additionally, it was nice to see your chef featured on a ‘NZ on a Plate’ on TV upon our return to OZ.
Our compliments to your attentive, friendly staff for making our stay enjoyable, and congratulations on providing a first class facility in Queenstown.
Grant and Carol 03/11
We stayed for 5 nights and it‚Äôs the only time I have left a review of anywhere we have stayed.
From the moment we arrived to when we left I can honestly say everything was perfect.
The rooms are exceptional, the cleaning staff very humorous and did great job. We dined in and can rate your restaurant with the best eateries in Auckland.
I looked at most of the places available in Queenstown and after arriving and sighting many we definitely made the right choice.
Jo and Wayne, 03/11
Great Barrier Island
Had a great stay, wished it was longer. All of the staff were fantastic and we will stay again if we come back to Queenstown. Will recommend to everyone.
Derek Harris 03/11
Founder, Arachne Web Services
G’DAY,JUST THOUGHT I WOULD LET YOU KNOW THAT I HAD A FANTASTIC TIME AT THE REES, STAFF WERE GREAT AND I ENJOYED EVERY MOMENT OF MY STAY WITH YOU, I WILL BE LETTING THE STAFF AT FLIGHT CENTRE KNOW ALL ABOUT YOU IT WAS ALL GOOD ,THANX FOR A GREAT HOLIDAY FROM A VERY HAPPY AUSSIE, ROSS FACER.!!!!!!!!!!!!!!!!!!!!!¬†¬† 03/11
We had an¬† excellent time. The hotel and service was first rate. Housekeeping was exceptional.
In summary, the guests loved their stay. The professionalism of the staff was second to none and they were personable and friendly at the same time which is very important.
The first group commented on the food quality in the restaurant so will recommend this to our clients next time.
Todd Nicholson 03/11
AUS PGA GOLF PROFESSIONAL // Australasian Tour Member Since 2008
DIRECTOR OF HORIZON PREMIUM GOLF TOURS NEW ZEALAND
What a lovely place…………………would return each time I come to your city…………………..thank you
Betty Stremich 02/11
Director of Corporate and Foundation Relations
Eastern Michigan University Foundation
I would also like to let you know what a lovely time we had staying in our apartment at The Rees for our first time. (I think you were away but we did meet Shona.) The hotel, our apartment and ALL the staff were just great. Our apartment layout is just brilliant. The uninterrupted views from all the windows are amazing and with having a full bathroom with each bedroom was just so convenient when we had our guests. Our guests in our upstairs ‚Äúhotel room‚ÄĚ are still going on about the fabulous bathroom looking directly over the lake to the mountains. They could not bring themselves to closing the blinds. I cannot emphasise enough just how lovely we think the property is.
We travel extensively with our work and we honestly¬† would rank ‚ÄúThe Rees‚ÄĚ as one of the nicest property‚Äôs with the most amazing views, that we have ever stayed in. We are very lucky to be owners of what we consider the best apartment in the complex.
Wendy Rayner 02/11
Auger Torque Europe Ltd.
We had a fantastic stay in Queenstown – made all the more special by our stay in your hotel. All of your staff were fantastic – so helpful and extremely good at their jobs from the concierge staff to your cleaners! The room was the best we have stayed in so far with lovely views of the lake and everything we could possibly need in the room.
I would also like to say an extra thankyou for those staff who made my husband’s 60th birthday so special too – thanks to Sarah for the card and chocolate and to Sylvie for the champagne at dinner and to the chef for the special birthday cake! The food was also excellent and we can see why your chef is the best in Queenstown!! The strawberry taster was my particular favourite!
We shall certainly recommend you to our friends and write a very good account on Trip advisor!!
Many thanks for some lovely memories of our visit.
Brenda and Brian Nicholls 02/11
We enjoyed our stay with you very much. The room was comfortable, clean and very spacious, and had everything in it that we needed.
The staff were also helpful and knowledgable about the local.
It’s a long way to travel from London but we hope to return to the area sometime in the future and would certainly stay in your hotel again, and recommend it to others.
Jennifer and Jerry Hardy 02/11
I wanted to thank you for the amazing weekend my husband and I just had at The Rees.
We were part of the ‚ÄúOver the Top‚ÄĚ, Cecil Peak gig on Friday and were lucky enough to be booked to stay with you.
The apartments are stunning, both my husband and I travel a lot, and our room was impeccably clean and comfortable, absolutely fantastic!
We had breakfast in the dining room and the staff were friendly and fast. Check in and out was also trouble free and the concierge helped us by booking us dinner on Saturday at the Botswana Butchery.
We hope to be back in the middle of the year, possibly with a big group, so will be in touch.
Thank you again.
Leah Panapa 02/11
You should be very proud of what you have produced, its truly brilliant.
Great room & service + amazing food…..think it would have to be the best I have experienced!.
Bec & I will certainly be recommending The Rees to others.
Cheers once again.
I was extremely impressed with the hotel in general and in particular the restaurant. I’ll be leaving a glowing review on TripAdvisor.
We can summarise our stay with one word, it was ‚Äúwonderful‚ÄĚ, congratulations and well done to your team.
This holiday was a private one with my wife and brother in-law from England. As you can see by this e-mail address below, I am the General Manager of the Jetset Travelworld Retail Network, a franchise of 672 travel agents around Australia.
Qantas Holidays is a wholly owned division of our group, and I used readyrooms.com to make our on-line booking. I will give them my feedback on how much we enjoyed our stay.
Warwick Blacker | General Manager Jetset TravelWorld 01/11
We spent 3 weeks in NZ, Queenstown being our first stop, and we thoroughly enjoyed our stay at the Rees.¬† There were 5 of us and we all thought the accommodation (and the view!) was first class.
On our first evening at the Rees we dined in the restaurant which was an amazing experience!¬† We all loved the food and the service was outstanding (we had Sylvia looking after us).¬† Equally, the breakfasts were superb!¬† In fact, we couldn’t possibly say anything except great things about our stay with you!
We will certainly be staying at the Rees on any return visit and recommending you to our friends.
Pamela & Errol Carter 01/11
My husband, my travelling companions and I had a wonderful stay at the Rees ‚Äď the service was truly excellent and we thought the proximity to all things that interested us was perfect.¬† We thoroughly enjoyed our dinner on New Years Eve also.¬† Thank you for everything.¬† We would highly recommend The Rees to our friends.
John and Lyn Findlay 01/11
Many thanks for your assistance during our short stay, we had really spent a great time at the Rees Hotel. Your kindness in welcoming people and your efficiency are very good values and we did enjoy that.
Our room well orientated with a stunning view was unique and very comfortable. The hotel’s location is a good advantage, not far from downtown, and very pleasant to use the Frankton walkway to get in Queenstown.
The people in True South kitchen are absolutely terrific and could compete with French Chefs, the menus are excellent as well as NZ wines, very good cellar, congratulations to the chef and the staff. Great thanks also to Sylvia for her efficiency and her good mood.
Maururu (thank you), we will recommend the Rees Hotel to our relatives.
Happy New Year to you and your family and hope to see you some day.
Tarome and Patrice MAURY 12/10
We had a truly fabulous experience in Queenstown and found Rees to be exactly right for us.¬† The accommodation was superb with a lovely view of the lake and the Remarkables.¬† The food in the dining room was of really high international quality – imaginaively presented and superbly cooked.
All the service at every level was simply excellent and friendly and I would specially note the extremely helpful and friendly service of Steve Hanrahan at every stage as we booked and arranged fishing and other activities. He is a real gem!
We will be strongly recommending Rees to friends.
Thanks for everything.
David Penington 12/10
I just wanted to let you know that my husband and I thoroughly enjoyed our first night at The Rees. We liked it so much we came back to Queenstown to stay a few days later.
We were very impressed with the excellent service (at reception and in the dining room), lovely room, the upgrade we were offered and the fabulous view. All for a great price.
The highlight of our stay was definitely the amazing dinner we had. It was the best meal we had in New Zealand.
Thank you so much for a great few days and we will definitely be recommending The Rees to friends and family and hopefully planning a return trip ourselves.
Regards, Megan Fyffe 12/10
Really enjoyed staying at such a fine establishments. The Executive suite was comfortable and the view from the balcony (and bathroom!) was spectacular.
True South dining room served us beautifully presented food which was all delicious.
Alex Baume 12/10
The room was very nice, however the winemaker‚Äôs dinner was fantastic!….you have a great chef and I‚Äôm sure I‚Äôll be hearing his name more and more.
It was also nice to meet Mark, cheers for the good time.
Please pass on my thanks.
Edgewater Resort 12/10
In short, our stay at the Rees was AMAZING. I can’t express enough my gratitude to Kristie (and Paivi) who assisted us so courteously, professionally and efficiently in the planning and organisation of our recent function at the Rees. My father was very moved at his surprise 60th birthday party, the hotel rooms, service and facilities overall and indeed the incredible food prepared with such skill by Chef … (he also confessed the memory of the whole event was one of his fondest in his whole life).
It would be appreciated if you might pass on a copy of this email to hotel management as Kristie really does deserve to be commended on her handling of the whole event, her customer service skills and her attention to detail. The organisation of this function was not easy at all given that the attendees were all internationally based and she handled it with complete care, patience and grace.
I rate the service, the ambience, the food and the facilities 10 out of 10 and I would recommend the Rees to anyone. Please feel free to use this information as a testimonial or to contact me should you require any further clarification.
We look forward to staying with you again in the future.
Donna Ausling 11/10
We thoroughly enjoyed our weeks stay at the Rees and found the setting and facilities to be outstanding.
Of particular note we loved the dining experience and received excellent customer service from Lin at breakfast and Sylvia at dinner. We would appreciate your extending our thanks to these ambassadors for your hotel.
Thanks and regards,
Alan and Anita Burton 11/10
Thank you, my husband and I loved our honey moon in Queenstown.
It is such a beautiful place and we plan to come back next year.
Your hotel and facilities were outstanding. My husband is an architect and he was very impressed with the design and structure and furnishings.
I loved the view from the balcony and miss waking up to it! We highly recommend anyone to stay at the Rees and we will be back again next year.
Lee Kahn 10/10
“We would like to thank all the staff at The Rees for making our stay so enjoyable.¬† Nothing was too much trouble.¬† The front desk, in-room service, cleanliness and the caring friendly attitude of the staff made our stay something special from start to finish.¬† We saw many of the Rees rooms and apartments, as a group of us stayed with you for our son’s wedding and we all agreed that your service was exceptional and the accommodation very well maintained.¬† We cannot recommend your hotel highly enough and look forward to our next stay in beautiful Queenstown.”
Peter and Suzie Macaulay
Gold Coast, Australia 10/10
“Thanks, the stay was amazing and we thoroughly enjoyed the apartment. Amenities were of a high standard and the location was superb.”
“We really enjoyed our stay at the Ree’s and appreciated the upgrade.¬† The hotel is beautiful.¬† Roman is an asset to your hotel – he provides exemplary service.¬† The degustation menu was first class – we loved it.
Thanks again for having us to stay.”
Joanne Jenkins 10/10
“I love staying with you.¬† Your team are fabulous.¬† Your greetings are just lovely.¬† it may seem monotonous to you but for me is¬† lovely to hear such a warm ‚Äėwelcome back Ms Gibson‚Äô when you are away from home. I love going to a warm room, as you have taken the time to heat it if it‚Äôs a cold day, and have your pre printed ‚ÄėWelcome Back‚Äô note.¬† I really appreciate the upgrades when you can.¬† My screen saver on my blackberry is the view from my balcony,¬† last visit about 6.30am.¬† I tell everyone you are a fabulous team to visit!
You are very efficient at responding to my emails and you all seem very focused on being real yet professional.¬† I‚Äôm impressed!!!”
Karena Gibson Vodafone 09/10
“I can’t tell you how much we enjoyed staying in queenstown. The Rees was so beautiful and each and every staff member we spoke to were so incredibly polite, nothing was too much. I wish i had taken the girl’s name that checked us in, as she was wonderful! We had to make some unexpected changes and she was so pleasant and accomodating. We are already talking about bringing our family to stay with you.
Please keep us informed should you have any deals for 2011 travel. We will definately be recommending you to our friends!”
Allison and Peter Minni 09/10
We had a very enjoyable stay. Room 511 was lovely, with the bathroom and views particularly appealing.
Of special note is the breakfast. It is certainly the best quality breakfast we’ve had at a New Zealand hotel.
The quality of the breakfast, the choice, and the service provided by Lin (our breakfast server) was excellent.
It is certainly a revelation for hotels within that price range in Queenstown.
Hopefully we’ll be able to stay in room 511 next time.
Sean Cook 09/10
“It was an absolute pleasure to stay at The Rees in Queenstown, and I can say without reserve that the accomodation and service was nothing short of perfection. From the attentive service of all the staff, to the view from the every corner of the apartment (even the toilet!), every moment at The Rees was utterly fantastic. It was definitely a hightlight of our stay in Queenstown.
We had a fantastic holiday and The Rees has been a key point in all of my travel tales to my mates so far.
I’ll definitely be back, and would suggest you’ll see a few more visitors from perth staying with you based on my high recommendations.”
James Barnett 09/10
“….The exceptional component however from our stay at the Rees, was the hospitality and premium service provided by the staff.¬† There was nothing to want for that had not or could not be supplied. It is clear they take pride in their employment. They were bright, bubbly and warm, and made informed suggestions on any of our queries. They made us feel extremely welcome at all times, and nothing was too difficult for them to assist us with.¬† I had even run into the concierge, Steve, when he was off duty, when I was out and about.¬† Well actually I didn‚Äôt see him, he saw me, and made an effort to go out of his way to come over and talk with me‚Ä¶.¬† This is just typical of his and all of the hotel staffs‚Äô treatment of us.¬† All of our tourist activities were enjoyable.¬† They were efficiently organised by the concierge, who provided first-hand knowledge and advice and they were all conveniently charged back to our room. A stay at the Rees makes their customers feel very important and valued…..”
Sharon Langston 09/10
To the team at the Rees,
Thank you all for making our brief stay at The Rees Hotel so enjoyable.
The room was fantastic, beautifully clean, well appointed and what a view!
The staff were all exceptionally friendly and helpful and we were both made to feel very welcome.
The restaurant is a culinary delight!¬† We dined both nights of our stay.
We will be coming again, hopefully in the not too distant future.
They say word of mouth is the best form of advertising, so we will be telling everyone we know to come and stay at The Rees.
Kind regards to you all and thanks once again.
Peter and Elaine Rogers 09/10
“It was absolutely lovely getting to meet you and your help was so greatly appreciated. You and the staff made my time a lovely and very fruitful one in Queenstown. =). I hope to visit again very soon and most certainly will stay with you all again.¬† I have attached a picture for you of the boy I never got to introduce you to thanks to your recommendations. He will be coming to Hong Kong next week to stay with me. Thanks again for helping me see Queenstown and for the “love connection” at Winnies. x Keep in touch, ”
Natalie Bennett 09/10
“We recently stayed at your hotel for our honeymoon and I just wanted to let you know how wonderful our stay was.¬† On check in we were lucky enough to get upgraded to a lake view room (which was amazing)¬† The card and fudge you guys had waiting for us was such a lovely gesture also.¬† Your staff were so friendly and very helpful (even printing us a google map to find our way to Te Anau)¬† I will be sure to leave some positive feedback on trip advisor!¬† We are looking forward to staying again on our next trip to New Zealand.”
Sharon Huggins 08/10
“This month my wife and I made our first vacation to New Zealand.
We visited Paihia, Rototura, and Queenstown.
The highlight of our trip was Queenstown.
Best venue, best dining, best accommodations.
Absolutely loved your restaurant. Holds it’s own against the fine dining we have here in San Francisco.
Service was comfortable and a spot on.
Room was top drawer, wIth an awesome view off the balcony.
Shower in particular was wonderful…..love the fixtures and ample water pressure.
We return to New Zealand, and when we do, we will stay at your property.
Moreover, we will encourage our friends to stay with you.”
Carroll Quam San Francisco 08/10
Our stay was just perfect. We loved the rooms and service so much we are looking into buying a two bedroom apartment. Thanks so much for your hospitality. The place was just beautiful. Looking forward to staying there again on our return.
Ana and Craig 08/10
The hotel is absolutely wonderful!
From the heated floors to bubble baths and comfy beds it was a real holiday to stay at. The staff are very helpful and friendly and your restaurant is amazing, the food was mouth watering and wine suggestions spot on.
Marcela Krak 08/10
We would like to say that we are extremely fussy people and usually stay at the Versace and alike being one of the best hotels we have stayed at along with the Hilton suites at Fiji.
The Rees I must say is in my opinion as good if not better in its makeup of the attention to detail of the amenities and the aesthetics of the whole feel to the room and the Hotel itself.
The staff were extremely helpful and I think that the Hotel deserves any award category it would choose to enter.
Greg M 08/10
Just wanted to drop a line to say thank you very much for all the help in making a very nervous glenns proposal to belinda that much easier !! i couldnt of done it without the help of all of you!! sarah, morgan, kaylah and steve (and anyone else who helped behind the scenes too). A special thank you to sarah who put in the extra hours phoning and organising for me before she even had to come to work some great suggestions and alround willingness to help !! and morgan for picking up and relaying details sarah had organised, kaylas facebook message was a nice touch also.
Without all of you i wouldnt’ve of been able to do what i did.
Thankfully belinda said yes so we are now engaged !!¬†¬† (long climb down from remarks if she said no hahaha yes the jokes have already started )
So a big thank you to you all from me and bel and next time where in town we’ll be sure to stop in !!
Glenn Davidson 07/10
To: The Manager
We apologise that it has taken so long in writing this, but we wish to pass on thanks to you and your staff for the great service we received when we stayed at your hotel in March.
On our arrival we were welcomed by Steve, your Concierge, who was ready to go out of his way to make our stay enjoyable. The food over the five days was of excellent quality, and the service was outstanding. Particular mention should be made of your Maitre’d, (we think her name is Sylvia – an Austrian woman) who was very helpful and informative on our last night, when we enjoyed your Tasting Menu, along with wine tasting. She managed to amend the menu on offer, as she remembered there were some dishes which we had experienced on the previous evening.
We enjoyed our stay immensely – particularly as we had managed to leave our children at home with their Nana, and had the rare experience of husband and wife alone for a few days. What better place to spend it! We will recommend your hotel to friends.
Thanks again to you and your staff.
Catherine and Daryl 03/10
We thouroughly enjoyed our stay at The Rees as part of our honeymoon. The room was superb and extremely comfortable. Obviously the view was exceptional and such a wonderful way to wake up in the morning. All of our encounters with your staff were very friendly and helpful. One of your concierge’s (sorry cant remember his name) met us in the carpark at the start of our stay and helped us wih our luggage and showed us to our room. This was a lovely introduction to your hotel and¬†quite unexpected. The breakfast were beautiful and it was very nice having¬†it freshly cooked as we have had our far share of bad buffet breakfasts! On the day we went on the milford sound tour we asked if it was possible to have a breakfast to take away. This was done without hassel and far better than we expected.
We would both definately recommend the Rees to anyone visiting Queenstown. I was a regular on the Queenstown trip advisor forum before our trip and I will definately be writing a post recommended The Rees.
Kind regards and hopefully we will see you again one day!
Alessia and Michael 07/10
We loved our stay and the room!
When we asked for new towels they brought us plenty not just two!¬† We loved the silver pen!!!!!¬† Loved the note on the TV welcoming us!¬† My husband thought the idea of under heating for the parking ramp was brilliant.
Also loved that when we rang reception they answered saying “Thank you for calling reception, how may I help!”
Would recommend you totally!
Sharon and Richard Woodman 07/10
From start to finish the experience at The Rees Hotel was outstanding.
A very special thank you to Kayla at reception.¬† Kayla went over and above to make our stay special.¬† I would ring Kayla for directions from
Queenstown or where ever we were at the time and she would deliver.¬† Kayla organised taxis and transport to and from the snow.¬† She is a gem.
Steve on the concierge desk knows his products and sells them very well.¬† We will definitely be coming back to The Rees.
The cleaning staff were lovely and friendly – if we happened to be there at the time they were not intrusive.
In total a wonderful stay in a beautiful town. I will recommend your hotel to colleagues and clients with confidence.
Many thanks to all.
Madonna Grimley 07/10
We had a lovely time at the Rees.¬†It is a wonderful place to stay and¬†we will highly recommend it to everyone we know who plans to visit Queenstown. The¬†apartments are just beautiful and we enjoyed the fire place and heated tiles. We loved it that much we really didn’t want to leave. Thank you¬†to all the staff. They are all friendly and the cleaning ladies¬†were so nice and friendly.
Thank you and we hope in the future we can visit again
Jess Green 07/10
Our stay at Rees was extraordinary. We were very impressed by the size of the room and the staff was so friendly. We enjoyed every moment of our stay at Rees. Next time if we ever visit Queenstown, we will look nowhere rather than Rees.
It was great stay in Rees. Have stayed in top hotels in the world and in New Zealand have been at Hyatt in Auckland, Mercure Apartments in Wellington and 161 Here Ford in Christchurch. None of them even compare closely with your facilities. Really enjoyed Queenstown thanks to accommodation at Rees which I will remember for quite some time. Will surely recommend to relatives and friends and would come back again.
Munoth Financial Services Limited 06/10
My stay was perfect ‚Äď oh so quiet and the room was lovely.
The staff are very efficient and customer focussed which is so crucial ‚Äď it‚Äôs the best Hotel in Queenstown by far.
Stephanie Reade¬†| Account¬†Manager Wellington 05/10
Craggy Range New Zealand Ltd.
All I can say is simply stunning, it‚Äôs the only hotel I want to sell in Queenstown,
Thank you for hosting a breakfast for us, it also was the best breakfast we had on our 10 days away.
Look for more business from us definitely.
Mandy Mathis 05/10
ANZCRO Pacifica – Australia New Zealand Central Reservations Office
I just wanted to drop you a line to thank you for a glorious stay in Queenstown. Staying at the Rees Hotel was a real treat. I would definitely stay with you again as I feel the experience would be unbeatable by any other accommodation. From the views to the immaculate, well appointed room, the helpful staff and wonderful food there is not one area with which to find a single fault.
I would and will highly recommend you to anyone travelling to Queenstown. In fact, they would be silly to stay anywhere else!
Kate and Devin 05/10
I would like to take this opportunity to thank you for your expertise and professional treatment we received while staying at your facility, your insightful recommendations more than meet our expectations and made our stay at The Rees delightful. Your facility is in our opinion worthy of a five star rating from exquisite accommodations to culinary bliss in your restaurant. I would like to praise The Rees on Trip Advisory do you have a direct link that will take me to their sight that allows comments. Mary Ann and I again thank you and look forward to our return trip to New Zealand and Thee Rees.
Chris & Mary Ann 04/10
The Best was our meal on the Thursday night !!! compliments to the chefs and waiting staff the BEST meal I have had and I have done a lot of travelling and my partner said he thought it was the best meal he had had in Queenstown and he is a local.
So excellent and I WILL¬† be back
Fiona Cooper 04/10
I wanted to take this opportunity to pass on my sincere thanks and feedback for Steve Hanrahan.
I recently vacated with my partner (of 11yrs) to Queenstown with plans to propose and get engaged.
Steve was an absolute luxury to have as a logistics wingman! He helped transform my plans it into a real experience rather than me transform into a troll-doll!
Steve was nothing short of spectacular, from his hospitality to his sharp smarts he proved to be quite a valuable asset during our stay @ The Rees.
I always enjoy staying @ The Rees when I go to Queenstown, people like Steve make it worthwhile coming back =)
If you do have any reward program for your staff, take this as my vote for Steve. He sure deserve’s it… because I now have a Fiance’.
Once again Steve – Well Done lad. Well Done. 04/10
Just to say – many thanks for all your help and advice! It was invaluable and we had a great time. We are now back in the UK (unfortunately ¬† ), but will definitely come back.
You have been one of the best concierge’s I have come across.
All the best
Hans and Maneesha 04/10
We had a great time your staff was the best and hotel accomodations incredible.¬† We will give our recomdations to everyone in Mexico. Regards. Raul Castilla 04/10
I just wanted to say what a fantastic stay we had at the Rees last week. Morgan in particular was outstanding – extremely helpful and patient with us when booking our activities! We also had one of the best meals in NZ at your restaurant – great food and lovely ambience.
We used your new room service facility on our first night, and I would recommend you continued and even expanded this – it was very handy when we just wanted a quick easy meal.
Kate Mandeville 03/10
Hi! Edward. Just a line to say that our stay with you was one of the highlights of our 2 week travel around South Island. The staff were so friendly from Steve’s assistance at the start to your understanding and comfort when you had the misfortune to have the Power failure at the end of our stay. (Thankfully a short one!) Many thanks and it will be a long time before we forget opening our eyes in the morning and seeing that view of the Remarkables each morning across the balcony.
Tony and Lesley Plews
We stayed 3 nights at the Rees, the 3rd night was separate from the first 2, in which we stayed in the Executive suite, and had the Relaxation package. It was absolutely fantastic as this was our honeymoon.¬† I cannot recommend your hotel enough. The rooms were amazing, so clean and modern yet stylish. We appreciated all the small extras,¬† that made us feel very special.¬† The service was fantastic, we dealt with Morgan when we were booking activities, and she was a gem. Extremely helpful, and thoughtful, even when at times our requests may have been a little stressing.
If, and when we return to Queenstown, we will be sure to use the hotel again, and recommending it to our friends and family.
Arna Searle 02/10
We were sorry we had to leave so soon. Our stay in Queenstown was the highlight of our time in New Zealand not least because of our stay at The Rees. The apartment was terrific with a superb view and you and your staff could not have been more helpful. When we come back we will stay longer in Queenstown and will definitely want to stay in your apartment hotel again.
So please give a pat on the back to all your staff and we leave you with our
Barry and Mary Walsh 02/10
It was with great pleasure Sue Gay and I stayed at THE REES.
The service was excellent with very friendly staff.
Room service was first class.
Commendations to the restaurant staff for an interesting menu ,¬† excellent food , wines ,and (attentive Joss) service.
Special commendations to Mark for diligence in establishing and ensuring a superb friendly service at THE REES¬† — a delightful host.
A very special thanks to Staff for looking after SUE so attentively before I checked into the Hotel.
Sue and I would be delighted to return to THE REES again and again time permitting
Whaddon Selby-Adams 01/10
Firstly can I express how happy I am to have been a guest at your establishment. You have a very special place there ( I think it is the closest I may get to heaven. On a more serious note I wish to expess my thanks to all at the Rees for maiking my stay in Queenstown the best hotel experience ever! You staff are fantastic! especially the chef!!!! Top end dining at very reasonable prices, thanks for some of the most fantastic taste combos ever!
I will certainly be returning on my next round the world trip in a couple of years and hope that the Rees is still providing the outstanding levels of service that I received.Don’t worry I will let everyone that I talk to about my trip know about the little bit of heaven that I know as the Rees.
All the very best to you all.
Alastair Birkett 01/10
We had a blast at the Rees.¬† It was the nicest place we stayed on our trip to NZ.
Happy New Year.
Mike Bone 12/09
Just wanted to say a big thank you for your lovely service at True South. We had a wonderful time and the food and service was superb.
I love Queenstown so much we will be back on a regular basis.
Rebecca Pilkington 12/09
We loved our stay at The Rees, definitely the best accommodation we experienced during our 3 week hols in North & South Island. Our room overlooking Wakatipu and The Remarkables was beautiful and extremely comfortable to relax in, and the housekeeping staff did an excellent job every day.When we managed to haul ourselves out of the most comfortable bed I’ve slept in we had great breakfasts and were well attended to by the dining room staff who were probably the most willing and happy we have met for a good while!
To anyone reading this feedback in order to help them decide whether to stay at The Rees- we had originally booked for 4 nights but were so impressed with the quality of the decor and furnishings and the wonderful level of service that we stayed for a further 4 nights! We came to regard the tui bird outside our balcony every morning as a close friend and felt very hard of leaving when our time was up.
Thanks again to you Michael for your unfailing and generous help given each time we had a question or needed something-¬† you must be proud to work as part of a jolly good team in such a wonderful hotel that looks after its guests with such a warm professionalism.
Best wishes to you all,
Carole & Johnny Quayle, Isle of Man 12/09
Thank you very much for the very comfortable and enjoyable stay we had with you on 12 December.
Your staff are a credit to your business, very courteous and attentive.
The breakfast was excellent – I was so impressed with the quality, I took the time to thank the chef personally and also the waitress who was perfect with her level of service.
The room was extremely comfortable and very clean which is something very important to me. The only point I would make here is the cleaners looking to clean the room at 10.10am, very enthusiastic, but a little early!
Once again, thank you. We will definitely be back and as I work for a large business myself, I have already recommended this as a place of referral. (my feedback was eagerly anticipated from the managers in this regard).
Liane Murdoch 12/09
I would like to thank you for all your help during our stay and please pass on to your staff my sincere thanks for all their genuine efforts in trying to make our stay just the best. They did succeed.
Mark, you were very kind to me from the very beginning of this tour and can’t tell you how much I appreciated your assistance. If there is anything that I can ever do for you, please don’t hesitate to ask.
Barbara and I hope to visit Queenstown again in the near future and look forward to again staying at The Rees.
Alan Gillott 11/09 (40 Australian golfers with us for a week)
Thank you for the email. We very much enjoyed our stay at the Rees Hotel and would like to point out Kristie with the concierge staff was simply fantastic! She went the extra step to make our experience and in particular my husband‚Äôs birthday superb. Will you please pass along my appreciation? I will certainly recommend your establishment to my family and friends.
thank you! Everything was fabulous … the comments amazing, you and your team are the best in the business!!
Take Action 12/09
Well what can I say – there are no words to describe how WONDERFUL your staff and hotel were.
The reason I chose the Ress was the response I received from Kristie some months back.
I emailed several 5 star hotels¬† requesting some guidance / advice about what could be offered to help celebrate an 80th surprise birthday holiday I was organising for my partner.
Kristie was the only person to reply to my request…..hence our email friendship began and because of her I rearranged my initial itinerary to stay longer at the Ress (an extra two nights)
We can not speak highly enough about the Ress.¬† Its location, cleanliness and little extras in the room, remote blinds (although being a little darker would have been nice for a late sleep in).
The highest praise does have to go Kristie, she made our stay the most memorable holiday we have ever had and the most talked about part of our trip.¬† (we now have very very envious friends!)
My partner has travelled the world several times over – staying at Waldorf Astoria and other perceived first class establishments, and has NEVER encountered someone as genuine and friendly as Kristie.
She made us feel like VIP’s – that we were the only people in the hotel.
We shed a tear (in the car so she couldn’t see) the day we left, feeling like we were leaving our best friend behind.
Her friendship, kindness, bright bubbly personality and willing to help was absolutely overwhelming.
Kristie went well and truly beyond “her job”
Even as much as arranging a mechanic to fix our hire car brake light, suggesting and booking a long lunch, helicopter flights, and lots of other little “treats” along the way, making sure our room heater would be fixed before our return.
Upon our check in “the boys” (as we affectionately called them) Roman and Michael were so pleased to finally meet us, as Kristie had called them several times on her DAY OFF to ensure the balloons, cake, cheese platter I had asked for were in the room waiting to surprise my partner.
Very few people I know would do that on their day off.
Michael eagerly assisted us with our bags, gave us a room tour – showing us how all the little gadgets worked, and coming back to fix our bedroom TV.
Roman was a wealth of knowledge at the brochure wall, full of enthusiasm about different tours he thought we would like.
You have an asset in Kristie that you can not place a price on – I sincerely advise you to value and treasure her – I run my own business and know how hard it is to find staff like her as well as Roman and Michael.
We are already planning our next trip to the Rees, hopefully sooner rather than later.
I already have an aunt and Uncle who want to book their 60th & 70th in a few years time, with Kristie!!!!
So to say I / we were happy is an understatement……and I guess it looks like I did find the words after all
from a very very happy customer
Kylie & Birthday boy Malcolm 11/09
We had a wonderful stay at The Rees and you have a great hotel.¬† Our stay wasn’t long enough, but holidays are always like that.¬† We think your mattresses are wonderful, the best we have slept on anywhere.
Your staff were very courteous, especially the German lass in the breakfast room and the Finnish lass in reception.
We hope to be able to stay with you again.
Tony and Wendy Gresham 11/09
We had a fabulous time in Queenstown and at the Rees. The resort was very clean, comfortable, and relaxing. The view was amazing and I really appreciated the upgrade to our lakeview room. I will be sure to recommend your property to my clients. Thanks again for everything.
Global Adventures Travel 10/09
Thank you, we thoroughly enjoyed our stay.¬† All the staff was wonderful and we found the concierge extremely friendly and helpful when we were planning our day trips.¬† If you have any promotional mailings in the future please feel free to send them, we would love to stay with you on our next visit to Queenstown!
The Huber Family 10/09
Good afternoon Michael,
I apologise that it has taken me so long to reply, business has been quite hectic since my return.
My family and I wanted to say a big thank you to you and all the team at The Rees for making our stay a memorable one.
The apartment we had was fantastic and my daughter has been requesting that we all go back and live permanently in our NEW HOUSE, so you definitely made an impression on her.
As we travelled throught the South Island and stayed at various venues, it became very obvious that the product you offer is of a very high standard.
We will be returning to Queenstown in the future, probably next ski season and we will only be staying at The Rees.
To all the staff that made our stay enjoyable we commend you and The Rees can feel comfortable in the fact that you have gained 3 new loyal customers.
Please feel free to contact me if you ever come to the coast, otherwise I will be in touch to organise our next journey to your part of the world.
Thank you all once again,
Gold Coast QLD. 09/09
We had the most fantastic night on Sat!!! EVERYONE raved about the food and the venue, it was a great idea to come and celebrate at the Rees! Ben did an amazing job, and I noticed the plates were nearly licked clean after each course‚Ä¶..and Sonija looked after us all so well, she was always on hand.
Thank you so much for suggesting the idea/menu and the apartment ‚Äď it was lovely to have everyone together and be able to see each other throughout the meal, the Apartment was just perfect‚Ä¶one of the conversations around the table on the night was about whose Bday it was in the summer, so we could all come back and have a summer dinner with the patio doors open!!!
I will write a proper note to Ben and drop in a little something for him and Sonya when I come in to pay you ‚Äď talking of which, please let me know what I owe you.
Thanks again, wonderful!
Careers Manager QRC
Dear The Rees Team
It was really really really really nice experience your team has created for our stay last Sunday. Me and my boy friend had a really surprised arrival when you showed us a special made Chocolate Birthday cake for him, that warmed our hearts!¬† Do you know that was really a yummy cake? thanks for the chef~
We did pray to the god to let our schedule plane be cancelled yesterday so we could go back and stay one more night at your hotel. However, it wasn’t a succeed pray and still need to come back and work. We are hoping to go ZQN again this year and will stay in your hotel.
You and the team have made us a pleasure time whilst we were there, even though we didn’t have much time. I will certainly recommend your hotel to my friends whenever they going to ZQN! As you see I was busy telling my colleagues today about our trip, especiall those friendly & helping hotel satff we met which will never forget.
Hope to see you all again.
Eve & Khoo 16/06/09
I am back into the office today.
Many thanks for your warm welcome the other day.
I would ranked The Rees as one of the best accommodation I have ever stayed in New Zealand (and I know a lot of them!).
I have informed my staff at Antipodes Travel about the pros of staying at the Rees.
We hope to bring you clients soon.
Director and Tour Guide 22/04/09
We have arrived back safely in Perth after a fantastic stay in NZ especially Queenstown!¬† Anthony and I really enjoyed meeting you and experiencing your fabulous resort.¬† The property is very special and its the great people that work with you that made our stay unforgetable.¬† Alex was amazing who went above and beyond to ensure customer satisfaction.¬† The gentle man who arranged our check out was efficient and accomodating helping our parents with TV access.¬† We were blessed to experience some wonderful food and have the special attention of your restaurant staff including your chief look after us.¬† After staying at a number of hotels throughout NZ we found your staff to be the most customer focused, professional and passionate!
A minor detail as I love my spa baths it would be recommended to have some spa foam/wash included with the amenities.
We look forward to keeping in touch and all going well getting to NZ more often (last visit was over 10 years ago!).
We will certainly seek your advice re dining experiences for our next O/S trip which is planned for oct/nov 09 for either spain or canada.
Enjoy your inlaws!
All the best and thanks for your great hospitality.
Anthony, Eleni, Theo, Elaine Palassis 11/04/09
“The Rees was an absoloute please to stay at.¬†I stay at hotels every second week and there are very few that I really enjoy. The Rees was superb accommodation in a stunning setting but the most pleasing aspect was the calibre of the people that we dealt with. Without exception they were friendly, helpful and an absoloute pleasure to deal with. Your people are an absoloute¬†competitive advantage – we will be back. In particular, your ladies on the Front Desk were superb (I mainly dealt with Elizabeth but there was one other that we dealt with on our first evening who was superb also.)”
Ant – Cardinal Soloutions
“I have just had the pleasure of staying at The Rees Hotel in Queenstown and could not fault the property. Great location overlooking…Lake Whakatipu and the Remarkables and only a couple of minutes drive to town.
…spacious and superbly appointed with outstanding attention to detail throughout. But what made our stay special were the staff. they could not have been more friendly, efficient and helpful. I highly recommend this property.”
Mike Hogan – Managing Director, Travel Associates Travel Service (NZ) Ltd
“The team loved the place……. The apartments are superb and (the) way in which we were treatedcertainly left a lasting impression.”
Wayne Ramshaw, Ski Express
Thanks for organising a site inspection and wine tasting for our recent agents famil. The consultants were absoloutely blown away with the property.”
Phil Symonds Go New Zealand Perth
“My client phoned this morning…raving about what a beautiful property you have there. he (the guest) told me that they have just had 10 days in australia and their 2 days at The Rees was far better.”
Shirley Bailey North Shore Business Travel
“We had a wonderful time staying with you last weekend. Your Resort is beautiful and the views spectacular – the service is professional but relaxed…..”
Deborah Kay Manager, Harvey World Travel Rotorua
“I want to thank you for everything you did to make our visit to Queenstown so memorable. The group really loved The Rees, they were particularly impressed with the location.
The high point of the visit had to be the dinner, they all said that was such a lovely thing to do. they loved the meal, the setting and were completely blown away by the fact that you hosted the dinner.
I look forward to working with you and the team at The Rees in the future.”
Libby Fletcher Ultimate New Zealand
“We¬†had a fantastic time at The Rees. We’d particularly like to thank the cook (and apologies, I’ve completely forgotten her name) in the restaurant on level 4 for the two days we were there. She cooked us great food on both days, and prepared a lovely picnic and champagne on our final day. Her effort made our stay really nice.”
Steve and Filomena
“We very much appreciated our stay with you.¬† After checking Trip Advisor, Wotif, RatesToGo, Lastminute, Expedia, Travelocity etc we contacted the hotel direct and were offered a better rate than the last minute sites offered – we very much appreciated being able to get the best rate direct! We both travel a lot and can recommend The Rees and have done so to many people who asked about our holiday. We wish you all the best with the hotel.”
Kim Cleave, Perth WA